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The Hollister Group
Client Service Representative

Client Service Representative

Hybrid

Boston, United states

Fresher

Freelance

21-12-2025

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Skills

Communication Customer Service Attention to detail Analytical Skills

Job Specifications

Our client, a financial/investment firm in Boston, is looking to hire a contract to hire Client Service Representative for their busy office. This position is a phone-based position with heavy interaction with clients. This role requires solid customer service experience, interest in working in a financial/investment environment, strong attention to detail, organizational and multitasking skills and the ability to manage a variety of responsibilities. This position will be 5 days/week onsite, 35 hours per week.

Compensation: $21 per hour*

rate listed not guaranteed – potential offers vary based on experience level, qualifications, and internal equity and may be outside of this range.

Applicants must be able to work onsite 5 days per week to be eligible for this position.

If you are interested and meet the qualifications below, apply with your resume for more information!

Responsibilities

Taking inbound phone calls from potential and existing clients
Processing transactions, researching account issues, answering account related questions
Documenting all information in system
Perform additional duties/projects as needed

Qualifications

AA or BA degree required, 0-2 years of experience required (financial internship/co-op experience highly preferred)
Must be proficient in Microsoft Office
Detail-oriented, organized, excellent communication skills both verbal and written
Must be driven, self-starter and have strong analytical skills
Tactful, adaptable, coachable; able to take direction and follow instructions

Our Commitment to Diversity, Equity & Inclusion

The Hollister Group is an equal opportunity employer. We welcome and encourage applications from people who are under-represented in their respective occupation or position.

#HGP

About the Company

The Hollister Group, Inc. is a women-owned staffing consultancy built around four core values - open communication, passion, integrity, and community. Hollister takes an unparalleled approach to partnering with clients and talent to support them in realizing their personal and business goals. Our over 30 years in business is a testament to the value and energy we place in delivering a consistent experience of excellence and in focusing on the long-term relationship rather than the short-term transaction. This inspires the ap... Know more