Job Specifications
Job ID: 61042
Job Category: Policy, Planning & Research
Division & Section: Economic Development & Culture, EDC Business Growth Services
Work Location: City Hall, 100 Queen St. W.
Job Type & Duration: Full-time, Temporary Vacancy (15 months)
Salary Range: $94,905.00-$128,386.00
Ideal Hiring Zone: $105,542.00- $114,430.00
Shift Information: Monday to Friday, 35 hours per week
Affiliation: Non-Union
Number of Positions Open: 1
Posting Period: 11-Dec-2025 to 02-Jan-2026
Job Summary
Toronto is home to more than 2.9 million people whose diversity and experiences make this great city Canada’s leading economic engine and one of the world’s most diverse and livable cities. As the fourth largest city in North America, Toronto is a global leader in technology, finance, film, music, culture, and innovation, and consistently places at the top of international rankings due to investments championed by its government, residents and businesses.
The Economic Development and Culture Division (ED&C) strives to make Toronto a place where business and culture thrive with the objective to advance Toronto’s prosperity, opportunity and liveability. Staff within ED&C help businesses meet challenges and maximize opportunities through a range of programs and services that target startup entrepreneurs, medium and large-sized businesses looking to expand, sector-specific stakeholders, and Business Improvement Areas and their members.
The Business Management Analyst will assist in the next phase of delivering, reporting on, and assessing the impacts of federally and provincially funded programs and initiatives. They will also play a role in delivering on the Strong Main Streets actions in Sidewalks to Skylines: A 10-Year Action Plan for Toronto's Economy (2025 – 2035) by providing client-centric, pragmatic, and value-added advisory and support services through a diverse range of projects. This work is critical to supporting an approach that aligns the City’s priorities to ensure equitable opportunity and economic prosperity for all Torontonians.
This position reports to the Manager Business Growth Services ED&C.
Major Responsibilities
Develops and implements detailed plans and recommends policies and procedures regarding project and program-specific requirements.
Participates in the facilitation and design of strategic and long-term business planning activities, develops and writes business plans, business performance reports, and service delivery plans.
Evaluates and conducts detailed cost-benefit analysis and prepares and makes recommendations on the effectiveness of various options on methods of delivering services including preparing alternative scenarios that have budget/staff implications.
Proposes designs or modifications to business processes for administering the delivery of service and tracking the cost and effectiveness of service delivery and develops strategies/policies/programs and action plans to improve performance, service delivery and customer service.
Provides client-driven, value-added management consulting and advisory services to a portfolio of diverse projects and programs.
Oversees assigned projects and programs including ensuring effective teamwork, communication, high-quality standards, monitoring performance, coordinating team members, document creation, and scheduling.
Conducts studies on the feasibility of developing and integrating processes, procedures and business flows to deliver a range of services to a specific client.
Develops, documents and analyzes business processes, input costs and output levels, and conducts data flow analysis and business process design modeling.
Conducts financial analyses and prepares and submits financial reports to external partners to measure the effectiveness of service delivery methods and processes.
Conducts studies and prepares reports to management with respect to program service delivery, management restructuring, organizational change, change management and supporting recommendations on changes in business methods and processes including appropriate staffing levels, resource allocation, etc.
Assists management in identifying and mitigating risks in various areas of operations to ensure program/service objectives are effectively achieved and applicable policies, legislation and best practices are adhered to.
Develops risk management work plans and frameworks, responds strategically to emerging business specific legislative, regulatory and policy changes and assesses the impacts on divisional processes/practices.
Reviews operations and administration processes to ensure proper and consistent internal controls, quality assurance system standards and policies and requirements are maintained.
Initiates, determines the design, coordination and implementation of program evaluations and operational reviews and audits, providing internal risks and assurance advice and recommendations for improving risk management and quality assurance in the division to the manageme
About the Company
The City of Toronto is committed to fostering a positive and progressive workplace culture, and strives to build a workforce that reflects the citizens it serves. We are committed to building a high performing public service, with strong and effective leaders to enable service excellence, through high engagement and healthy and safe workplaces.
Toronto is home to more than 2.9 million people whose diversity and experiences make this great city Canada's leading economic engine and one of the world's most diverse and livable...
Know more