Skills

Communication Leadership Salesforce Test Scrum Training Facilitation Architecture Organization Software Development Project Management Agile

Job Specifications

The Salesforce Business Analyst works on significant and unique issues where analysis of situations or data requires evaluating intangibles. This role exercises independent judgment in methods, techniques, and evaluation criteria for obtaining results. The Salesforce Business Analyst is responsible for leading the implementation of cloud-based solutions using Salesforce.com and must demonstrate progressive leadership in the software development environment's full life cycle.

Responsibilities

Consult with end-users to analyze and understand user needs, objectives, desired features, and input and output requirements.
Lead Salesforce development projects from conceptualization to implementation
Understand the impact a process change might have on the system and be able to guide process definitions accordingly.
Gather, organize, and document business requirements and process definition outlines and flows in shareable, actionable, standardized formats.
Define, document and groom user stories and business processes.
Contribute to solution designs, testing plans and execution, as well as the training, troubleshooting, and project management aspects of addressing business and operational needs.
Execute a plan to improve the user experience, promote adoption, and monitor and improve policies and compliance
Other projects and responsibilities may be added at the manager’s discretion.

Required Certification

Salesforce Certified Administrator

Qualification

4+ years Salesforce experience with technical aptitude, business analysis skills, and demonstrated leadership experience
Demonstrated capability roadmap and enterprise-level service-oriented architecture articulation and implementation skills
Demonstrated ability to understand and represent business objectives and requirements and convert them into solution designs
Experience managing expectations when balancing alternatives against business and financial constraints.
Experience in Agile (Scrum) project methodologies and development practices, particularly sprint planning and assessment, and test-driven development and continuous integration
Experience managing a project or serving as a project team lead on the implementation of an enterprise system.
Received 100% business sign-off on user stories/requirements prior to start of development sprints
Excellent verbal and written communication skills
Ability to communicate with employees at all levels of the organization
Strong knowledge and understanding of both state and federal employment laws
Excellent interpersonal skills
Excellent presentation and facilitation skills
A demonstrated commitment to high professional ethical standards and a diverse workplace
Ability to adapt to a fast paced continually changing business and work environment while managing multiple priorities
Proficient in Microsoft Office Suite

About the Company

At Rialtes, we are driven by a mission to help Fortune 500 companies simplify, enable, and empower their digital journeys across the globe. Our focus is on building lasting partnerships that spark growth, foster innovation, and ensure long-term success. As trusted SAP and Salesforce consulting experts, we offer bespoke, forward-thinking solutions leveraging cutting-edge platforms like Agentforce, Data Cloud, S/4HANA, Joule, and SuccessFactors. By partnering with technology leaders such as YARDI, Dell, Workato, and more, we e... Know more