Job Specifications
DOD/ITAR Compliant Required
Key Responsibilities
· Design (HLD/LLD), develop, and customize Salesforce solutions on force.com platform using Apex, Visualforce, Lightning Components, other Salesforce technologies, and application integration patterns
· Participate in Salesforce implementation projects across Sales and Service clouds, including CPQ, including but not limited to requirements documentation, systems configuration & development, test documentation/execution, issue identification, and resolution
· Implement complex business logic and workflows to automate processes and enhance user experience.
· Collaborate with stakeholders to gather requirements and translate them into technical solutions.
· Design and develop scalable and efficient Salesforce solutions that adhere to best practices, standards, and design patterns.
· Prepare and present code reviews, ensuring code quality and maintainability
· Integrate Salesforce with external systems and third-party applications using REST/SOAP APIs, middleware tools, and custom integrations.
· Design and implement data migration strategies to ensure accurate and seamless transfer of data between systems.
· Serve as a subject matter expert on Salesforce development & configuration best practices, tools, and technologies
· Troubleshoot complex technical issues
· Provide level of effort (LOE) estimates for requirements, design, build, test, and deployment of technical solutions
· Collaborate with Product Owners, Enterprise Architects, Business Engagement, functional stakeholders, and project teams to analyze business requirements and objectives and translate them into scalable solutions on the Salesforce.com platform
· Collaborate with cross-functional teams including other technical leads, developers, business analysts, architects, and QA testers to deliver high-quality solutions
· Communicate technical concepts effectively to non-technical stakeholders, providing guidance and recommendations as needed
· Maintain comprehensive documentation of Salesforce configurations and customizations and provide training and knowledge transfer to team members and end-users.
· Stay current with Salesforce releases, features, and updates, and evaluate their impact on existing solutions
· Identify opportunities for process improvements and optimization within the Salesforce platform
Experiences/Education - Required
· Bachelor's degree in Computer Science, Information Systems, or related field
· Minimum of 3-5+ years of experience in *Salesforce development,* with a focus on Apex, Visualforce, and Lightning Web Components ** Manufacturing industry experience preferred.
· Salesforce Developer Certifications are highly desirable**
· Strong understanding of Salesforce data model, security model, and governor limits
· Experience with Salesforce integration tools and techniques (e.g., REST/SOAP APIs, Salesforce Connect, Middleware)
· Proven track record of delivery of high-quality Salesforce solutions across Sales and Service clouds, including CPQ **
· Extensive hands-on experience in delivering large-scale Salesforce.com deployment projects
· Thorough understanding of the Salesforce portfolio, platform architecture, and related technologies and dependencies
· Extensive knowledge of Salesforce platform
· Experience with enterprise integration and ETL tools
· Knowledge of reporting and analytics concepts and tools
· Extensive knowledge of general CRM concepts, trends, and industry best practices
· Understanding of database concepts, data modeling, and the ability to manage large amounts of data within Salesforce
· Excellent problem-solving skills and the ability to analyze complex requirements and propose innovative solutions
· Must demonstrate the ability to work independently to complete tasks with minimal supervision
· Ability to communicate professionally, concisely and effectively, both verbally and in writing, to internal and external stakeholders
· Strong working knowledge of business processes across commercial function
· Experience in achieving positive results among staff at all levels of the organization through demonstrated ability in developing consultative relationships
· Strongly self-motivated and able to prioritize work effectively
· Experience in implementation projects as well as in support
Experiences/Education - Desired
· Expertise in Salesforce CRMA is a plus.
· Strong communication and engagement skills
· Exposure to cloud concepts and delivery of business capability via SaaS model and agile methodologies
About the Company
Welcome to Mastech Digital, a leading digital-first company that empowers global corporations through innovative digital transformation services. We specialize in analytics and AI-driven data modernization solutions and integrate them with our global expertise to source any digital and engineering technology skill set worldwide. Through a combination of people, processes, and technology, we help clients derive greater value from their digital transformation services programs.
We help organizations across various industries...
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