Job Specifications
Location: Remote (prefer US-based) or Hybrid (San Francisco Bay Area)
Employment Type: Contractor (part-time, 20-30 hours/week), with opportunity to grow into full-time
About Trust Lab
TrustLab is a Series-A, VC-backed startup founded by ex-Google executives and industry leaders in AI and digital Trust & Safety. We build AI + human evaluation systems that help enterprises deploy AI agents and GenAI applications with confidence, safety, and measurable quality. Since 2019, we’ve partnered with some of the world’s largest technology platforms, media companies, and governments. Today, we’re expanding into our next major product chapter: SuperviseAI, a platform for monitoring, evaluating, and improving AI agents in production.
Our mission with this new product offering is simple but ambitious: make AI systems more predictable, trustworthy, and aligned with real-world outcomes.
The Opportunity
This is not a traditional BDR role. You’ll be one of the first go-to-market hires supporting SuperviseAI at a critical inflection point. Your work will directly shape:
Which customers we build with
How we position AI agent oversight as a category
How the product evolves based on real customer signals
You will work closely with the CEO, product, and engineering leadership to identify, engage, and secure 2–3 design-partner customers who will help define the future of SuperviseAI.
If you’re excited by early-stage ambiguity, technical conversations, and having real influence well beyond “setting meetings,” this role is for you.
What You’ll Own
Pipeline & Market Creation
Build top-of-funnel pipeline through thoughtful outbound: cold outreach, warm intros, referrals, and ecosystem connections
Target senior stakeholders (VP+, Head of AI/ML, AI Platform, Product, Trust & Safety, Compliance)
Develop compelling, informed outreach that resonates with teams deploying AI agents and GenAI apps
Design Partner Acquisition
Identify companies that are strong candidates for early Proof-of-Concept and design partnerships
Qualify prospects based on technical maturity, urgency, and feedback potential
Help structure early conversations that balance sales, discovery, and co-creation
Product & ICP Feedback Loop
Act as a frontline signal-gatherer for:
Customer pain points Buying triggers Competitive alternatives
Language that resonates (or doesn’t)
Synthesize insights back to product and leadership to refine ICP, messaging, and roadmap priorities
Executive-Level Collaboration
Partner directly with the CEO and leadership team to move high-value prospects forward
Help prep conversations, demos, and follow-ups for senior-level meetings Learn how early enterprise deals are shaped from first touch through design partnership
Sales Operations & Rigor
Maintain strong outreach velocity across email, LinkedIn, and calls
Own CRM hygiene, pipeline tracking, and experiment-driven iteration on outreach strategies
Continuously refine sequences, targeting, and messaging based on performance data
What We’re Looking For
Experience & Mindset
2+ years in business development, sales, partnerships, or a similar customer-facing role
Comfort operating in early-stage environments where playbooks are still being written
Bias toward action, experimentation, and continuous improvement
AI & Technical Curiosity
Strong interest in AI agents, GenAI applications, and how real companies deploy them
Ability (or eagerness) to understand and explain technical concepts at a high level
Excited to help educate the market on a new category (AI agent oversight & evaluation)
Communication & Presence
Clear, confident written and verbal communicator
Comfortable engaging senior technical and business leaders
Able to ask smart questions and guide discovery conversations
Tooling & Execution
Fluent with LinkedIn, Google Workspace, and modern prospecting tools
Experience using outreach automation tools (e.g., HeyReach, Apollo, HubSpot, etc.)
Highly organized and able to manage parallel outreach and follow-ups
Why This Role Is Compelling
Real ownership: Your work directly impacts product direction and early customer wins
High exposure: Work side-by-side with experienced founders and operators
Category creation: Help define how enterprises think about AI agent quality and trust
Career acceleration: Gain firsthand experience in early enterprise GTM, not just lead-gen
Growth potential: Opportunity to expand scope or convert to full-time as the business scales
Culture & Values
At TrustLab, we care deeply about how we build — not just what we build.
Integrity & Trust: We operate with empathy, honesty, and high standards
Mission-Driven: We believe AI trust is both a business necessity and a societal good
Collaborative & Curious: We value learning, debate, and shared ownership
Flexible & Human: We support remote work, autonomy, and sustainable pace