Job Specifications
For over 15 years, Trilyon has been at the forefront of providing comprehensive global workforce solutions and staffing services. Leveraging our extensive expertise across multiple domains such as Cloud technology, Salesforce, AI, Machine Learning, and Technical Writing, we consistently exceed expectations in catering to a wide range of requirements.
Job Title : Training Specialist
Location: Irwindale, CA 91702 (Hybrid)
Duration: 18 months
Job Description:
Day-to-Day Responsibilities/Workload
Perform needs assessments and job/task analyses, including conducting focus groups and working with subject matter experts, to analyze training needs and business requirements.
Research, design, and develop training scope, timeline, and deliverables (e.g., PPTs, job aids, user guides, quick reference guides, e-learning, and virtual and instructor-led training courses) and consult with clients to determine appropriate training solution
Interpret and translate complex technical project information (e.g., functional specifications, test scripts, vendor documentation) into training material for technical and non-technical audiences
Manage client expectations, make recommendations, and communicate project status updates
Conduct SME focus groups/meetings to gather information for development
Present/facilitate train-the-trainer sessions
Manage multiple projects, including scope, milestones, schedules, deliverables, and resources, in support of training goals and objectives
Problem solve, troubleshoot, and mitigate issues related to training roadblocks
Perform other responsibilities and duties as assigned
Required Skills/Attributes:
Bachelor’s degree in education, instructional design, business, or appropriate technical discipline; or an equivalent combination of education, training, and experience
Minimum of five years experience designing and developing systems and/or technical course materials
Strong critical thinking and analytical abilities to identify and frame issues, synthesize information, and translate information into training requirements and content. Attention to detail, including the ability to analyze information from various sources.
Demonstrated skills/experience in applying instructional design principles and adult learning methodologies (e.g., ADDIE, SAM) to develop training materials
Proficiency in using Microsoft Word, Excel, PowerPoint, SnagIt, and at least one eLearning software such as Articulate Storyline/Rise, Adobe Captivate, and Camtasia
Excellent verbal, written, and interpersonal skills, including being adept at facilitating training (e.g., train the trainer)
Demonstrated ability to interface and collaborate with internal/external clients, management, vendors, stakeholders, subject matter experts, and team members to develop training solutions
Demonstrated experience managing multiple projects simultaneously, including scope, milestones, schedules, deliverables, and resources.
Flexible and adaptable to change, comfortable with ambiguity, and a demonstrated ability to work independently
Proactive, organized and a team player
Desired Skills/Attributes:
Experience working for a utility company
Experience in using Visio and SharePoint for development
Experience in developing training as part of an Agile software development project
Experience in developing training for an SAP or Salesforce software implementation
Equal Employment Opportunity
Trilyon is an Equal Opportunity Employer, committed to fairness and respect for all individuals. We value diversity in age, disability, ethnicity, gender, gender identity, religion, and sexual orientation, believing it drives innovation and better service. Employment decisions are made impartially, without regard to any protected characteristic under federal, state, or local law. Our diverse team drives innovation, competitiveness, and creativity, enhancing our ability to effectively serve our clients and communities. This commitment to diversity makes us stronger and more adaptable.
About the Company
Trilyon, Inc. is a trusted partner to some of the world's leading organizations, including Fortune 500 companies, helping them solve complex business challenges through customized workforce and consulting solutions. With a strong presence across North America, LATAM, EMEA, and APAC, Trilyon brings a global perspective combined with deep local insights to every engagement. We offer a wide range of services spanning project-based consulting, managed workforce solutions, staff augmentation, direct sourcing, and end-to-end progr...
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