Job Specifications
Our client, one of the big 5 banks in Canada, is looking for a Funding and Booking Operations Lead to join their team on a hybrid basis - working out of the Mississauga, Ontario area.
About The Role
We’re looking for a highly organized, detail‑oriented Operations & Project Support Specialist to join our team. This hybrid role blends operational oversight, project execution, and strategic coordination. You will lead and support Day One originations operations (Funding & Booking), serve as the onshore liaison for our offshore team, and play a key role in system modernization and process improvement initiatives.
If you thrive in a fast‑paced environment, enjoy solving operational challenges, and excel at cross‑functional collaboration, this role offers a unique opportunity to make a meaningful impact.
Key Responsibilities
Operational Oversight & Support
Lead offshore Funding & Booking operations, ensuring quality, SLA compliance, and operational efficiency.
Provide backup coverage for BAU funding and booking tasks, including wire processing and deal booking.
Troubleshoot operational issues and escalate urgent priorities (e.g., dealer requests).
Stakeholder Management & Communication
Serve as liaison between Deal Review Specialists, offshore teams, and internal account managers.
Build and maintain strong relationships with internal and external stakeholders.
Communicate funding/booking status updates and resolve inquiries promptly.
Strategic & Project Support
Support system migration efforts as SME/tester, including requirements gathering, testing, and readiness activities.
Participate in change management initiatives such as readiness assessments, stakeholder engagement, and execution planning.
Contribute to program planning and risk analysis to drive operational improvements.
Data & Reporting
Collect, analyze, and format data into dashboards and reports for performance tracking and exception management.
Monitor SLA performance (Funding ≤ 24 hrs; Booking ≤ 48 hrs) and proactively address issues.
Automation & Technical Enablement
Support automation and workflow optimization initiatives using SharePoint, Power Apps, and Microsoft 365.
Leverage technical skills—SQL, Python, JavaScript, or AI/coding tools—to enhance operational efficiency (preferred).
Required Qualifications
2+ years of relevant experience in financial services operations, program/project coordination, or business analysis.
Prior leadership experience
Excellent verbal and written communication skills with the ability to influence and collaborate effectively.
Proficiency in Microsoft Office Suite; familiarity with SharePoint, Power Apps, and M365.
Disclaimer
The Company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, genetic information, or any other characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 844 895-8598 or email However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting.
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Job Type & Location
This is a Contract to Hire position based out of Mississauga, ON.
Pay And Benefits
The pay range for this position is $29.00 - $29.00/hr.
Workplace Type
This is a hybrid position in Mississauga,ON.
À propos de TEKsystems et TEKsystems Global Services
Nous sommes un fournisseur de services aux entreprises et de technologies. Nous accélérons la transformation de nos clients. Notre compétence en stratégie, conception, exécution et opérations libère la valeur de l’entreprise par un éventail de solutions. Nous sommes une équipe de 80 000 personnes qui collaborent avec plus de 60 000 clients, notamment 80 % du Fortune 500 en Amérique du Nord, Europe et Asie, qui collaborent avec nous dans le cadre de nos capacités full-stack et notre rythme. Nous sommes des penseurs stratégiques, des collaborateurs pratiques qui aident les clients à exploiter le changement et maîtriser le dynamisme de la technologie. Nous bâtissons le futur en livrant les résultats et en créant un impact positif dans nos communautés mondiales. TEKsystems et TEKsystems Global Services sont des entreprises d’Allegis Group. Découvrez d’autres informations à TEKsystems.com.
About TEKsystems And TEKsystems Global Services
We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping c