Skills

Communication Salesforce Problem-solving

Job Specifications

Interview: Teams

Remote, although will need to attend occasional meetings on site

Columbus, Ohio candidates preferred

Travel Required: Yes –Meetings as needed

Years of Relevant Experience: 7 years

Preferred Education: Bachelor’s Degree in Computer Science, Information Technology, Computer Engineering, or a closely related field.

Laptop Shipped/ Need to pick up

Job Description:

Create and manage changes to the system without interruption to the user
Modify/configure the system to increase benefits and usability
Daily administration and support of Salesforce including but not limited to managing multiple user setups, permission groups, customization of objects, fields, record types, page layouts and validations
CRUD management & maintenance of user & system licenses
Communicate with users regarding new features, enhancements, and changes to the system
Monitor usage and mentor users/groups needing assistance
Continually seek ways to further enhance the end-user experience
Document company processes and workflows
Develop process documentation and field maps
Create new processes and associated reporting
Import data as appropriate
Monitor and manage exception logs for back-end system integration with SFDC
Monitor, maintain & improve data quality
Create & maintain dashboards
Create & maintain reports including folder maintenance

Mandatory skills

Salesforce.com Administrator certification is required
Bachelor’s degree in information technology or related field
Excellent analysis and problem-solving skills
Detail oriented and self-starter with strong written and interpersonal skills
Ability to work independently, as well as part of a team
Great communication skills with enthusiastic personality

Certifications or Desired skills if any

Salesforce
Salesforce Service Cloud
Salesforce Shield
Drawloop
Copado
ezProtect
OwnBackup – backups and seeding
Metazoa Snapshot

About the Company

Morph Enterprise LLC (Morph) is a premier partner in delivering innovative staffing solutions and consulting services that empower businesses to thrive. With deep expertise in workforce, IT, healthcare, and business consulting, we proudly serve both government and commercial clients across the nation. As a certified WBE (Women Business Enterprise) and WOSB (Women-Owned Small Business), Morph is committed to fostering diversity, equity, and inclusion in every solution we provide, recognizing that diverse perspectives drive st... Know more