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Business Analyst – Card Payments & Merchant Acquiring

Business Analyst – Card Payments & Merchant Acquiring

Hybrid

Calgary, Canada

Freelance

05-01-2026

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Skills

Leadership Salesforce SAP Roadmap planning Prioritization

Job Specifications

Job Title: Business Analyst – Card Payments & Merchant Acquiring

Location: Calgary, Canada

Type: Contract

Job Summary

We are seeking an experienced Business Analyst (BA) with deep expertise in Card Payments, Merchant Acquiring, and FIS Switch (IST/Switch) platforms. The role will support a strategic initiative to replace an existing FIS switch with a custom-built payment application. The ideal candidate will bring strong domain knowledge, hands-on FIS upgrade/implementation experience, and the ability to bridge business requirements with complex payment systems.

Must Have Skills & Experience

Strong expertise in Card Payments lifecycle and Alternate Payments
Hands-on Merchant Acquiring experience, including:
Switch / Gateway / Processor / Acquirer
POS systems
Merchant Settlement Systems
In-depth understanding of ISO 8583 message formats with the ability to explain and parse transaction messages
Experience designing or working on complex, high-volume payment systems
Proven Business Analyst experience in payments domain
FIS Switch (IST/Switch) upgrade or implementation experience (mandatory)
Experience analyzing and documenting as-is and to-be processes in large payment ecosystems

Good to Have

Understanding of card issuing models (closed-loop cards, network cards)
Knowledge of card authorization flows at the card issuer
Exposure to multi-network payment routing and authorization logic

Bonus Skills

Hands-on experience with complex merchant settlements across multiple payment methods
Understanding of core banking systems
Integration experience with GL systems, SAP, and Salesforce
Familiarity with API-driven and cloud-based payment architectures

Key Responsibilities

Analyze business processes, workflows, and functional requirements across FIS payment domains
Work closely with stakeholders to document current-state pain points, user experience gaps, and process inefficiencies
Support FIS switch replacement by translating business needs into functional specifications for a custom application
Ensure alignment between business requirements and future-state payment solutions
Provide payments domain expertise to support roadmap planning and prioritization
Collaborate with product owners, architects, developers, and vendors throughout the delivery lifecycle
Support UAT, defect triage, and implementation activities as needed

About the Platform

The current environment uses FIS Global IST/Switch, a high-performance, multi-channel transaction processing platform supporting ATM, POS, mobile, and online payments. The engagement focuses on transitioning from this platform to a custom-built payment solution, requiring strong functional and domain leadership.

About the Company

Enterprise Solutions, Inc. is a technology-intensive services company. We develop and deliver software and engineering solutions to our partners; we work relentlessly to keep our clients happy, and we measure our business success with the trust we earn from them. Enterprise Solutions offers implementation services for VMS, MSP, ERP, cloud, analytics and digital transformation. We are a certified Minority Business Enterprise (MBE). We have extensive experience in end-to-end software development using a wide array of techno... Know more