Job Specifications
Lithic creates card issuing and payment infrastructure for technology companies that just works. We help some of the world’s fastest-growing digital banks, fintech companies, and software companies process billions in transactions annually.
Position: Senior Product Designer - Dashboard and Internal Tools
Focus: B2B Platform & Enterprise Dashboard Design
Lithic is a modern card issuing and payment processing platform powering some of the most innovative companies in fintech. We provide the infrastructure that enables businesses like Mercury, Novo, and AvidXChange to launch and scale card programs with unprecedented flexibility and control.
As a Senior Product Designer on the web team, you'll be the design lead for Lithic's primary user interface—a front end experience of Lithic’s APIs as a toolset that business customers and internal stakeholders can use to issue cards, monitor fraud, manage disputes, analyze performance, and operate payment programs end to end in real-time. You'll work at the intersection of complex financial operations and elegant user experience, turning intricate payment workflows into intuitive, powerful tools that users trust and rely on daily.
This is a strategic role. You'll partner closely with Product, Engineering, and Operations teams to shape product direction, define user experiences, and establish design standards that scale across our growing platform. Your work will directly impact how businesses manage billions of dollars in payment volume on their card programs.
What You'll Do
Own The Dashboard Experience End-to-end
Design and refine experiences across transaction monitoring, card management, dispute management, customer support, onboarding, reporting & analytics, and financial operations
Transform complex payment workflows and financial data into clear, actionable interfaces that serve both technical and non-technical users
Create intuitive experiences that balance power and flexibility with ease of use—designing for for both enterprise customers and established startups scaling quickly
Drive product strategy through design
Partner with Product Managers and Engineering leads as a strategic voice in roadmap planning and feature prioritization
Develop compelling product visions backed by user research, data, and business context
Identify opportunities to improve user workflows, reduce operational friction, and increase dashboard adoption
Connect business objectives to customer-centered design opportunities
Deliver production-ready designs with exceptional craft
Produce high-fidelity designs, prototypes, and specifications that align with our design system and technical constraints
Work closely with engineers during implementation to ensure clear execution and thoughtful interactions
Maintain design quality throughout the product lifecycle—from concept to shipped feature to ongoing refinement
Contribute to design systems and standards
Extend and evolve our design system to meet the needs of complex B2B workflows
Create reusable patterns and components that accelerate delivery across teams
Document design decisions and maintain clear specifications for cross-functional partners
Collaborate across disciplines
Work with our existing and signed customer programs to validate assumptions, test designs, and gather customer insights
Partner with Lithic’s internal teams (Operations, Finance, Risk/Compliance, Partnerships, Solutions Engineering and Implementation) to understand internal workflows and pain points
Present work regularly to leadership and incorporate feedback to refine solutions
Contribute to a culture of critique, feedback, and continuous improvement within the design team
Champion the user
Develop deep understanding of business customers' needs—from platform developers integrating our APIs to operations teams managing card programs to executives analyzing performance
Conduct user research, participate in customer calls, and synthesize insights to inform design decisions
Balance competing priorities between different user segments and stakeholder groups
Qualifications
Must Have
5+ years of product design experience at a technology company, with a strong portfolio demonstrating end-to-end product work
B2B or SaaS product experience, preferably in fintech, developer tools, data products, or complex enterprise software
Systems thinking: Ability to design scalable solutions that work across multiple user types, use cases, and product areas
Interaction design expertise: Strong command of user flows, information architecture, and designing for complex workflows
Visual design craft: Keen eye for detail, skilled in typography, layout, color, and creating polished, professional interfaces
Design tools proficiency: Expert with Figma or similar tools; comfortable with prototyping tools and techniques
Communication skills: Articulate design rationale clearly to diverse audiences, from engineers to executives
Collaboration mindset: Track record of successful part
About the Company
Lithic makes it simple to create payment cards to enable and control spending. Designed for developers, Lithic’s accessible building blocks reduce time to market, unlock new revenue streams and scale with your evolving business. Whether you’re creating payment cards for your customers, optimizing back-office operations, or simplifying disbursements, Lithic makes it easy to start without wading through lengthy MSAs or Sales demos. Pricing is simple, with no expensive monthly fees. Create your first card in minutes and use it ...
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