Home
Jobs
Intec Select
Enterprise Service Management Architect

Enterprise Service Management Architect

Hybrid

Salford, United kingdom

£ 100 /hour

Freelance

06-01-2026

Share this job:

Score my CV

Skills

Leadership Go ServiceNow Architecture Enterprise Architecture

Job Specifications

Enterprise Service Management Architect

Overview:

A global retail organisation is undertaking a major service management transformation and is seeking an experienced Service Management Enterprise Architect (Contract) to support the delivery of a new enterprise CMDB.

This role will provide architectural leadership across service management, infrastructure, and enabling technologies, helping stabilise design decisions and ensuring the CMDB is fit for production within a complex, large-scale environment.

Role & Responsibilities:

Provide end-to-end architectural ownership for a new CMDB and service management platform
Shape and govern CMDB design covering discovery, integrations, reconciliation, and service models
Ensure alignment with enterprise architecture standards, governance, and ITSM best practice
Support service taxonomy, dependency mapping, and service-centric operating models
Act as the architectural bridge between service management, infrastructure, engineering, and third-party partners
Translate architecture into clear guidance to support delivery and go-live readiness

Essential Skills & Requirements:

Proven experience architecting ITSM / Service Management platforms (Helix, ServiceNow, or similar)
Strong understanding of CMDB design, data models, and multi-source integrations
Solid grounding in ITIL and service management operating models
Experience working within enterprise architecture and design governance
Confident stakeholder engagement across technical and non-technical teams
Comfortable operating in fast-moving, ambiguous environments

Contract Details:

Contract: Initial 3 months
Start: ASAP
Location: Hybrid 3X per week – Salford
£700 - £800 per day – Inside IR35

Enterprise Service Management Architect

About the Company

Intec Select is a leading specialist IT Recruitment Consultancy which delivers bespoke recruitment services to some of the world’s leading organisations. With 20 years’ experience in IT Recruitment in London and Kent, Intec Select was founded on a wealth of experience and high-level, highly regarded expertise. Intec Select has built and established long-term relationships with our clients by delivering a quality service at competitive prices. As a trusted advisor to our clients we fully understand not just their technical... Know more