Job Specifications
Application Support Engineer - Azure Cloud | .NET/C# | New Team Build | £85,000 + Package
Location: London
Sector: Financial Services/Insurance
Permanent - Onsite
We are partnering with a leading financial services, specialty insurance organisation undertaking a major modernisation of its entire technology estate. The business is moving away from Legacy on prem applications (WPF, Windows services, internal platforms) and building a new Azure cloud first architecture to support next generation underwriting and operational systems.
As part of this transformation, a brand-new Application Support function is being created.
We are hiring two Application Support Analysts who will sit close to engineering, work directly with modern .NET platforms, and play a critical role in establishing operational reliability across a rapidly evolving landscape.
This environment is high performing, fast moving and suited to individuals who enjoy technical ownership, autonomy and building new operational capability from the ground up.
The Role:
Working alongside engineering, cloud and infrastructure teams, you will support a modernising Azure based application stack and take ownership of second and third line application support across:
Azure App Services, Azure Functions, Azure SQL, Azure Storage, Event Grid, API Management
.NET/C# microservices, APIs and integration layers
CI/CD pipelines (Azure DevOps) and deployment troubleshooting
Application monitoring and observability using tools such as Azure Monitor, App Insights, Log Analytics, dashboards and alert rules
Triaging and resolving incidents across data pipelines, messaging services, background jobs and authentication flows
Building operational automation, runbooks and proactive diagnostics
Defining SLAs, service workflows, triage structures and knowledge documentation
You will initially embed within the development organisation to understand the new systems being built. After this period, the role transitions into a dedicated Application Operations function responsible for reliability, performance and long term stability of the estate.
Key Skills and Experience
Strong experience in Application Support, Application Operations or Production Support within a cloud environment
Hands-on understanding of Azure cloud services, ideally including App Services, Functions, SQL Database, API Management or similar
Ability to read and interpret C#/.NET code, understand engineering patterns and identify root causes
Skilled in troubleshooting APIs, microservices, SQL queries, authentication issues, configuration errors and cloud platform dependencies
Experience using monitoring and observability tooling: Azure Monitor, Application Insights, Log Analytics, Kibana, Grafana or equivalent
Strong understanding of operational processes including incident management, SLAs, problem management and service improvement
Familiarity with CI/CD, Git repositories and deployment pipelines
Insurance background useful but not essential
This role is well suited to someone with a development background or strong engineering literacy who enjoys problem solving, system thinking, and taking ownership of production environments.
Why This Is a Standout Opportunity
Join a new Application Operations team and shape the model from the ground up
Work directly on a large scale Azure cloud migration at the forefront of the business
High visibility with senior engineering and IT leadership
Influence tooling choices, monitoring frameworks, processes and standards
Operate in a genuinely high-performance environment that attracts ambitious talent
We are looking to begin interviewing immediately so apply now for consideration or reach out to (see below)
About the Company
We are Pioneer Search, a UK based recruitment and search agency with a global reach, specialising in connecting aspiring people and ambitious businesses within:
• Software & Development
• Cyber Security & Cloud
• Data & Analytics
• IT Projects | Change & Transformation
• London Markets
Operating across these five core industry disciplines, we offer our clients a variety of tailored services including:
• Permanent Recruitment
• Search & Selection
• Contract/Interim Recruitment
• Contractor Management and Care
• Talen...
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