Job Specifications
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
The Enterprise CRM Solutions team was created in 2024 as part of the company’s Framework for Winning. Core to our purpose is reimagining the platform solution-delivery model to dramatically improve our strategic agility, speed to market, effectiveness of delivery and transparency. The Enterprise Customer Relationship Management Solutions (ECRMS) team creates solutions for the Sales and Customer Domain via respective platforms by harnessing the power of Data, Machine Learning, and Artificial Intelligence to offer powerful selling and re-selling engines to acquire new clients and expand existing client relationships for Sales, Account Development, and Marketers across the Enterprise.
Our Salesforce practice values teamwork, quality work, innovation, and customer success. Our team is composed of people who are passionate about Salesforce, delivering on-time, exceeding expectations, and ensuring success for our clients. We are looking for those who share our passion and the desire to work with the best and brightest. Come build with us!
Our teams create solutions on the Salesforce platform by harnessing the power of Data, Machine Learning, and Artificial Intelligence to offer powerful selling and re-selling engines to acquire new clients and expand existing client relationships for 20K + Sales, CRM, and Marketers across the Enterprise.
How will you make an impact in this role?
As a Salesforce Engineer, you will design, implement, and deploy Salesforce solutions to a wide variety of clients at the enterprise level. You will develop Salesforce solutions spanning across larger, cross-platform sales projects and/or co-owns the entire project/solution design in those instances where Salesforce is implemented.
We are looking for a Salesforce engineer with a strong foundation, which you can demonstrate through a combination of formal education, self-learning, own projects or a formal working experience. If you are not willing to learn and write code, then this is not the job for you.
Key Responsibilities:
Designs, develops, tests, and debugs Salesforce software applications and systems
Completes software builds through consistent development practices, including the use of tools, common components, and documentation with guidance from peers and leaders
Completes code reviews and automated testing to maintain high-quality code standards with guidance from peers and leaders
Supports and monitors software across test, integration, and production environments
Adheres to security and regulatory best practices to ensure software compliance
Collaborates and co-creates effectively with teams in product and the business to align technology initiatives with business objectives
Minimum Qualifications:
Bachelor's degree in Computer Science, Computer Engineering, and/or comparable experience
Minimum of 6 years of hands-on experience with Salesforce development
Certifications: Salesforce Admin, Salesforce Platform App Builder, Salesforce Certified Platform Developer, Salesforce Developer, Sales Cloud consultant
6+ years of experience on an agile development team using a Salesforce technologies (Apex/Java/C#/Scala/Python/Go)
Experience in participating in discovery, definition and solutioning complex requirements for a minimum of 6 cloud engagements
Multiple Salesforce implementations (1+ preferred)
Strong knowledge and prior experience in implementing Sales cloud, Service cloud and SFDX
Experience implementing 1+ customer community and 1+ partner community
Hands on Experience in Apex, Lightning Web Components, JavaScript, JavaScript based frameworks like React/Angular, and UI Frameworks
Strong knowledge of Application, data security and finance related compliance standards
Strong knowledge of microservices, Function as a Service, RESTful API development
Enterprise scale engineering experience (Industry standard build/test/deploy tools, e.g., Git, Bitbucket, SVN, Stack overflow, Jenkins, Maven, XLR, Jacoco, JMeter, Copado, Circle ci)
Knowledge of distributed (multi-tiered) systems, algorithms, NoSQL and relational databases
Knowledge of the core tools used in the planning, analyzing, crafting, building, testing, configuring, and maintaining of assigned application(s)
Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider you