Job Specifications
Junior Production Support Analyst
Location: Toronto, ON (onsite 5 days a week. Potential for hybrid in future)
Type: Contract-to-Hire
Industry: Capital Markets / Electronic Trading
Our client is a large capital markets firm seeking a Junior Production Support Analyst to join their Technical Operations team, supporting a Sell-Side Order Management System (OMS) used for electronic equities trading.
This role is ideal for recent graduates with a background in Computer Science, Mathematics, Engineering, or Finance who are interested in financial markets, trading technology, and real-time systems. You’ll gain hands-on exposure to electronic trading workflows, FIX messaging, and production support in a live market environment, while learning from senior OMS and trading technology specialists.
What You’ll Be Doing
With training and mentorship, you will:
Assist with day-to-day production support of a Sell-Side OMS, helping monitor system health and platform stability.
Support basic FIX connectivity tasks, including session monitoring, log review, and message validation (training provided).
Help investigate trade flow and order routing issues in real time, escalating when necessary.
Participate in client onboarding and connectivity testing, supporting new trading relationships.
Work closely with senior production support, development, and infrastructure teams during deployments and system changes.
Learn to navigate Linux environments to review logs, monitor services, and support troubleshooting efforts.
Assist with release activities, restarts, and automation jobs (CI/CD exposure).
Participate in business continuity and operational readiness exercises.
Gain exposure to both vendor OMS platforms and a new proprietary OMS being developed internally.
Required Qualifications
Bachelor’s degree in Computer Science, Mathematics, Engineering, Finance, or a related field.
Strong analytical and problem-solving skills.
Interest in financial markets, electronic trading, or trading technology.
Basic understanding of software systems, networking concepts, or databases (academic or internship experience is fine).
Ability to remain calm, focused, and detail-oriented in time-sensitive situations.
Strong communication skills and willingness to learn in a fast-paced environment.
Nice to Have (Not Required)
Academic or internship exposure to:
Financial markets or capital markets concepts
Trading systems, OMS, or EMS platforms
FIX Protocol (coursework or curiosity is sufficient)
Linux or scripting (bash, Python, etc.)
Java
Co-op, internship, or part-time experience in technology, operations, or finance.
Why This Role
Excellent entry point into Capital Markets technology without requiring prior OMS or FIX experience.
Hands-on exposure to real-time trading systems used by institutional traders.
Clear growth path into Senior Production Support, OMS Specialist, or Trading Technology roles.
Opportunity to grow with a team as a new internal OMS platform is built and scaled.
Mentorship from experienced sell-side trading technology professionals.
About the Company
Here at Brooksource, relationships are at the center of everything we do. Since 2000, we have established and maintained lasting relationships with our clients, consultants, and internal employees to create an unparalleled experience.
Brooksource is a trusted provider of Engineering & Technology solutions for Fortune 500 organizations, specializing in Experience-Driven Staffing, Professional Services, and our innovative Workforce Transformation program, Elevate. Leveraging our partnerships with Salesforce, AWS, Microsoft, ...
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