Job Specifications
Title: GDOT Sr. ServiceNow Developer (790215)
Location: 600 West Peachtree St. Atlanta, GA 30308
Duration: 06+ months
Client: State of GA
Rate: $68.41/hr. W2
Interview: Either: Web Cam Interview Only
As a Senior ServiceNow Developer, you will play a crucial role in designing, implementing, and optimizing solutions on the ServiceNow platform to enhance IT service management and operational workflows.
As a Senior ServiceNow Developer, you will play a crucial role in designing, implementing, and optimizing solutions on the ServiceNow platform to enhance IT service management and operational workflows. Collaborating closely with stake holders, you will translate business requirements into innovative technical solutions, troubleshoot issues, and ensure seamless integration with existing systems. Your expertise will drive efficiency and innovation in the organization’s use of ServiceNow.
While the intent may be a long-term tenure, this position is subject to annual budget restrictions. The initial contract is through the end of this fiscal year and is anticipated to be renewed July 1st.
Responsibilities
Design, develop, and implement ServiceNow solutions, including customizations and integrations.
Collaborate with stakeholders to gather, analyze, and refine requirements.
Customize and configure ServiceNow applications, modules, and workflows.
Troubleshoot and resolve technical issues on the ServiceNow platform.
Develop and maintain technical documentation, including system designs and user guides.
Mentor junior developers and contribute to the team’s technical growth.
Stay updated on the latest ServiceNow features and industry best practices.
Ensure compliance with coding standards, security policies, and best practices.
Conduct code reviews and actively participate in design discussions.
Perform Service Mapping, Discovery, and Event Management configurations to improve IT operations.
Qualifications:
Bachelor’s degree in Computer Science, Information Technology, or a related field.
At least 5+ years of hands-on experience with ServiceNow development and administration.
Proficiency in ServiceNow APIs, JavaScript, HTML, and CSS.
Strong understanding of ITSM and ITOM processes, including workflows and automation.
Proven experience with ServiceNow modules such as ITSM(IT Service Management), CSM(Customer service management also called PSDS), HAM (Hardware asset management).
Familiarity with Agile/Scrum methodologies for project delivery.
Relevant certifications (e.g., ServiceNow Certified Application Developer, Implementation Specialist) are highly desirable.
Excellent problem-solving skills and attention to detail.
Strong communication and collaboration skills to work effectively with cross-functional teams.
Skill
Required / Desired
Amount
Candidate Response
ServiceNow platform expertise (development, configuration, integration).
Required
6
Years
JavaScript and scripting knowledge.
Required
6
Years
API integration (REST/SOAP web services).
Required
6
Years
ITSM and ITOM process optimization.
Required
6
Years
ITSM, CSM, HAM experience
Required
6
Years
Agile/Scrum project delivery.
Required
6
Years
Technical documentation and system design.
Required
6
Years
Troubleshooting and analytical thinking.
Required
6
Years
About the Company
IMCS Group is an IT, Healthcare, and Professional Staffing Company that helps Enterprises optimize the business value of their Staffing investments and enables them to achieve world-class business performance. IMCS Group supports strategic and operational aspects of IT implementations to help businesses implement growth strategies and leverage technology to achieve competitive advantage. In addition, IMCS provides hospitals and medical facilities with high-quality clinical professionals with the highest standards and complia...
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