Job Specifications
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
GMNS Product Management Summer Internship
Role Specific Info
The Product Manager internship at American Express is an exciting opportunity to drive the vision, strategy, and development for our cutting edge digital products and applications. The ideal candidate is a critical thinker and a problem solver who can balance business, technical, and industry knowledge to deliver innovative solutions that will directly benefit our customers. The Product Manager role requires you to collaborate with multiple stakeholders across the organization to manage the end-to-end lifecycle of a product or application. This is a great opportunity to stay on the cutting edge of innovative and disruptive digital solutions and directly contribute to the success of American Express.
What type of work can you expect?
Define the product vision and strategy, go to market and distribution plans, and product value proposition.
Conduct market research, monitor industry trends, and evaluate the competitive landscape to develop insights and identify opportunities to enhance product strategies and roadmaps.
Define capabilities for new payment products, capabilities, and services, identify/prioritize use cases, and design “minimum viable product” features and user stories to ensure a focus on delivering maximum value.
Collect and synthesize product KPIs, conduct data analytics, and develop robust business cases to drive actionable insights and steer the product strategy.
Design and lead test & learn pilots, and leverage learnings to refine the product roadmap.
Own, maintain, and prioritize the product roadmap including new capabilities, features, enhanced services, expanded markets, product integrations, updates to specifications, decommission of products, etc.
Partner with Delivery and Technology teams to groom, prioritize, and execute on the product backlog in an agile environment.
S
upport the development of new and emerging products, services, features and/or technology applications and platforms, including writing user stories, defining personas, writing features, etc.
Engage with internal business partners (e.g., Technology, Data Analytics, other Product groups, etc.) to understand customer needs and pain points, flesh out use case details, collaborate on new product concepts, and co-develop solutions.
Manage projects from concept through execution by partnering with the necessary teams to shape a rich and engaging customer experience.
Skills/Experience
Passion for payments and innovation: Passion for emerging payments, fintechs, and the evolving payments landscape. Knowledge of payments industry and disruptive technologies a plus.
Critical thinking: Ability to synthesize and translate market and industry trends into opportunities for AXP to drive spend and further enhance our customer offering.
Problem solving: Strong analytical and problem solving skills with the ability to distill down complex concepts or problems.
Project management experience: Superior organizational skills with the ability to autonomously manage several initiatives at once and drive results in a fast paced, multi-partner environment with constant change.
Intellectual curiosity: High-intellectual curiosity, out-of-the-box, creative & critical thinker with experience in complex problem solving and strategic thought leadership.
Entrepreneurial spirit: Proactive self-starter with a demonstrated track record for navigating complex and highly-matrixed organizations in order to execute and deliver results.
Collaborative team player: Ability to collaborate with internal stakeholders and effectively operate in ambiguity, white space, and quickly-evolving priorities.
Effective communicator and influencer: Excellent written and oral communication skills, proficient in developing excellent quality presentations and deliverables for an executive audience.
Requirements/Qualification
Currently enrolled in a full-time MBA degree program.
Students must have a graduation date between December 2026 and July 2027.
Apply now!
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Employment eligibility to work with American Express in the UK is required as the company will not pursue visa sponsorship for these positions.
The final application deadline is 23rd January 20
About the Company
At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day.
These beliefs have been our North Star for 170 years as our business transformed – from helping evacuate travelers during World...
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