Job Specifications
We are looking for an experienced Business Development Representative (BDR) to join a dynamic team supporting growth in the ERP and retail technology space. In this role, you will be responsible for qualifying and nurturing leads generated by marketing, ensuring a strong pipeline of opportunities, and handing them over to the sales team.
You will thrive in a solution-led sales environment, ideally with experience in retail software, ERP, or Microsoft ecosystems, and be confident engaging with senior stakeholders.
Key Responsibilities
Lead Qualification & Nurturing
Engage with inbound and outbound marketing leads via phone, email, social, and digital channels
Qualify prospects based on industry fit, needs, budget, timeline, and decision-makers
Nurture early-stage opportunities to progress them to Sales Qualified Leads (SQLs)
Maintain accurate records in Hubspot CRM
Sales & Marketing Alignment
Provide feedback on campaign performance and lead quality
Collaborate with Sales Executives to ensure smooth handover of qualified opportunities
Support outbound initiatives, targeted campaigns, and account-based marketing activities
Assist in refining lead qualification processes and messaging
Events & Brand Presence
Support trade shows, exhibitions, partner events, and conferences
Engage with attendees, qualify leads on-site, and ensure effective follow-up
Represent the company professionally as a brand ambassador
Reporting & Insights
Report on pipeline activity, lead conversion rates, and qualification outcomes
Share market insights, competitor activity, and customer feedback with the Sales & Marketing Director
Experience & Skills Required
5+ years in a Business Development, SDR, or Inside Sales role
Experience in B2B software, ERP, SaaS, or Microsoft partner environments
Strong understanding of lead qualification and sales pipelines
Confident communicator with experience engaging senior decision-makers
Highly organised with attention to detail
Collaborative, commercially minded, and proactive
Resilient and target-driven
Strong relationship-building and active listening skills
Desirable
Experience with Microsoft Dynamics 365 Business Central
Knowledge of LS Retail or retail/hospitality solutions
Familiarity with Hubspot CRM
Experience supporting or attending trade shows and industry events
Interested? Apply now and I'll be in touch to discuss the role in further detail.
About the Company
Shape IT Recruitment is a recruitment consultancy focusing on the Microsoft Dynamics and Salesforce sectors, predominantly in UK. Working with leading organisations and representing high quality Microsoft and Salesforce professionals Shape IT really does aim to place the best candidates in the best roles (we know everyone says it, but we actually do it!).
Shape IT insists on having standards above and beyond other recruitment firms and PROMISE to offer a personalised service that is both professional and honest. We treat bo...
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