Job Specifications
About Charlotte Tilbury Beauty
Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace.
Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen.
Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech — all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the brand is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions.
About The Role
As Digital Content Assistant, you will play a key role in bringing Charlotte Tilbury's magic to life online. From new product campaigns and brand activations to tech-led enhancements, you'll support the delivery of compelling website and app content that excites customers and drives commercial performance. Collaborating with the Digital team, you'll help create an innovative, engaging, and inspirational customer journey across our digital platforms.
As a Digital Content Assistant you will
Support CMS (Contentful) activity as a superuser, assisting with the creation, updates, and maintenance of website and app content
Lead on the setup and maintenance Product Detail Pages (PDPs) and Product Listing Pages (PLPs) for new product launches and business-as-usual activations
Work with the Digital Translation team to ensure designated site and app areas are localised for international markets.
Execute daily updates to the app home and shop pages, ensuring content is engaging, relevant, and on brand
Collaborate with the wider Digital Content team to deliver seamless NPD product launches and seasonal offers ensuring all assets are uploaded to the CMS on time
Support the creation of app landing pages aligned with campaign and business requirements
Maintain and update loyalty scheme rewards and information pages, ensuring accuracy and visibility of the latest offers
Contribute to content execution for product finder tools across the website and app
Coordinate with trade teams on checkout content updates, ensuring the latest offers are correctly featured
Maintain and refresh help pages (terms & conditions, privacy policy, cookies policy, FAQs) to ensure compliance and accuracy
Assist in the moderation of user-generated content (UGC) in line with brand guidelines
Support monthly site and app audits, ensuring content assets (imagery, copy, video) are rights-compliant and seasonally refreshed
Collaborate with the eCommerce Trade team to help optimise content for commercial performance
Contribute to the creation of Free Gift with Purchase marketing messaging across site and app
Who You Will Work With
You will report into the Website and App Content Manager
About You
Educated to degree level
Strong interest in Digital and Ecommerce, with a focus on content
Comfortable working in a fast-paced, continually adapting environment with multiple moving projects and targets
Ability to prioritise tasks and manage own time is imperative
Highly organised, with strong attention to detail
Genuine, patient, malleable, enthusiastic, and positive attitude
Both creative and numerical
An innovative, limitless thinker and problem solver
Eager to learn and values continued self-development
Experience working in Ecommerce and with CMS platforms (Contentful) a plus
Charlotte Tilbury is a fast-paced and dynamic environment where nimble mindsets, striving to deliver the best and wanting to be part of a global #dreaamteam are key. Even though we have requirements, our experience and background are just a guide, we still love to welcome applicants with more or less experience stated, provided necessary skills can be demonstrated.
Why join us?
Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves
We're a hybrid model with flexibility, allowing you to work how best suits you
25 days holiday (plus bank holidays) with an additional day to celebrate your birthday
Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey
Financial security and planning with our pension and life assurance for all
Wellness and social benefits including Medicash, Employee Assist Progr
About the Company
Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace.
Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked abou...
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