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itsu

Senior National Account Manager

Hybrid

London, United kingdom

Senior

Full Time

09-01-2026

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Skills

Communication Training

Job Specifications

The Ideal Candidate

Experience managing national grocery accounts
P&L management and JBP experience
Excellent communication skills to develop and manage several key buying relationships
A flexible, can-do attitude with the willingness to work closely with others within a small team; a real self-starter
The energy to work within a rapidly growing business that is constantly evolving and growing
A true entrepreneur with a passion for food

About Us

itsu is the healthy eating, Asian inspired quick service retail & grocery brand with over 70 stores in the UK and a leading grocery business across Europe and beyond. Renowned for its best-in-class food made fresh in every shop every day, itsu has huge global ambitions with a commitment to continue to open many more stores and intensify the growth of its already thriving grocery arm. With its best-is-class healthy food, latest technology, innovation, and talented workforce, itsu is the future of fast food.

itsu [grocery], which this role falls under, takes the itsu brand into supermarkets, health food stores, online, wholesale and internationally with products such as crispy seaweed thins, frozen gyoza & bao, brilliant’broth, rice’noodles & miso’easy to name a few…

D&I Statement

itsu [grocery] is committed to building a diverse, equitable and inclusive organisation. We encourage applicants from a wide range of backgrounds to apply for all of our opportunities.

When applying for a role with us, please remove your: full name, name of University/School, address, email address and any photos of you on your CV and covering letter. non-anonymised CVs may not be reviewed.

Scope Of The Role

Delivering the business KPIs within your accounts
Full account management responsibility for all accounts
Delivery of the volume and value forecast and internal P&L reporting
Ownership of the pricing and promotional strategy
Collaborating cross functionally across the wider business

What We Offer

Competitive salary
Competitive bonus scheme
25 days holiday + bank holidays (two bank holidays are interchangeable for other religious holidays)
Health insurance
Company pension scheme
Hybrid working (2 days wfh)
Opportunity to work from abroad 
50% employee discount in itsu shops
Free itsu lunch 
Discounts at major retailers
Salary sacrifice cycle and electric vehicle schemes
A sizeable training budget to support your ongoing development

itsu

About the Company

We are itsu, the leading Asian-inspired quick-service restaurant and grocery brand with over 80 restaurants across the UK, Belgium, and France, and a growing wholesale business across Europe and beyond. We’ve been serving nutritious, Asian-inspired food with respect, precision & passion since 1997. In addition to our restaurants, our itsu [grocery] team develop unique Asian-inspired dishes and ingredients for all major supermarkets across ambient, chilled & frozen. Together we are determined to keep innovating, to keep la... Know more