Job Specifications
Our Mission
At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place.
Who We Are
This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters.
Job Description
The Team
Working within the Device Security Group of our Cloud Delivered Security Services (CDSS) organization is a once-in-a-lifetime opportunity to make a meaningful impact. Here, you’ll collaborate with some of the brightest minds in technology designing, building, and supporting innovative solutions that empower our global teams on the front lines of defense against cyber threats.
Our Cybersecurity strategy is anchored in Device Security, ensuring that every connected device whether managed or unmanaged endpoints, Shadow IT/BYOD assets, IoT devices, or operational technology (OT) systems is protected against evolving threats. Through holistic visibility, continuous risk assessment, proactive risk mitigation, and real-time monitoring, we safeguard the devices that keep our people productive, our operations resilient, and our organization secure.
Job Summary
We are seeking a Principal Technical Marketing Engineer in Device Security to play a pivotal role in delivering deep technical expertise and strategic insight to our partners, customers, and internal teams. In this role, you will work at the forefront of innovation, shaping the future of cybersecurity by bridging cutting-edge technology with real-world market needs.
You will collaborate closely with product teams to align product capabilities with market demand, while also developing and delivering advanced technical training for Systems Engineers and field teams. A proven self-starter, you thrive in dynamic environments, embrace ambiguity, and are energized by the opportunity to define and refine new products as they enter the market. You combine technical excellence with business acumen—translating customer challenges into product innovation and empowering teams to succeed through knowledge and enablement.
Key Responsibilities
Partner with Sales, Marketing, and Product teams to develop competitive positioning strategies, articulate technical differentiators, and deliver compelling narratives for IoT and OT security solutions
Lead on-site workshops and technical design sessions to guide enterprise customers through complex deployment architectures, accelerating implementation timelines and improving configuration best practices
Proactively identify and resolve deployment challenges, collaborating cross-functionally with Product Management, Engineering, and Support to influence roadmap priorities and drive impactful feature enhancements
Deliver high-touch post-sales engagement to drive product adoption, maximize customer satisfaction, and secure renewals—ensuring long-term customer success and advocacy
Expand and manage customer soak sites to validate product robustness, accelerate product maturity, and increase coverage across strategic accounts and key industry segments
Collect, analyze, and synthesize customer and field feedback to translate real-world insights into actionable recommendations—enhancing usability and reducing support tickets
Serve as a trusted technical advisor and subject matter expert (SME), building strong relationships with customers, partners, and internal teams to support proofs of concept (PoCs), trials, and sales enablement initiatives
Develop and deliver advanced technical training and enablement content for Systems Engineers, Channel Partners, and Field Teams to strengthen technical acumen and ensure market alignment
Act as the voice of the customer (VoC) during product testing and evaluation, ensuring new features align with evolving market and security requirements across IoT, OT, and IIoT environments
Conduct ongoing market and competitive analysis to monitor IoT threat trends, assess opportunity size, and provide data-driven insights that shape product strategy and innovation
Qualifications
Required Qualifications
10+ years of hands-on experience in IoT, OT, IIoT, IoMT, and network security, with deep expertise in network traffic analysis, threat detection, and security architecture design
Comprehensive understanding of passive IoT security solutions, including device discovery, behavioral analysis, and anomaly detection across diverse industrial and healthcare environments
Strong wired and wireless network architecture skills, with the ability to interpret complex
About the Company
Palo Alto Networks, the global cybersecurity leader, is shaping the cloud-centric future with technology that is transforming the way people and organizations operate. Our mission is to be the cybersecurity partner of choice, protecting our digital way of life. We help address the world's greatest security challenges with continuous innovation that seizes the latest breakthroughs in artificial intelligence, analytics, automation, and orchestration. By delivering an integrated platform and empowering a growing ecosystem of pa...
Know more