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The Walt Disney Company

Social Media Marketing Coordinator (Fixed-term contract)

On site

London, United kingdom

Freelance

11-01-2026

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Skills

CRM Social Media Social Media Strategy Audience Engagement Social Listening Marketing Analytics Digital Marketing E-commerce

Job Specifications

About The Role & Team

As Social Media Coordinator for Disney Store EMEA, you’ll support on organic social strategy, content planning, calendar management, and performance insights across platforms.

Working within the Brand Marketing team, you’ll deliver inclusive campaigns that drive engagement, grow awareness among new audiences, and support e-commerce traffic across the region.

You’ll collaborate with acquisition, brand, PR, and digital teams to align paid and organic efforts, activate brand moments, and amplify reach. The role also supports performance marketing teams across EMEA by coordinating and sharing creative assets.

This is a fixed-term contract position until the end of September 2026, located at our London office in Hammersmith, requiring four days of on-site attendance per week.

What You Will Do

Partner with the Brand Marketing Manager, EMEA, to deliver Disney Store’s social media strategy, ensuring all content aligns with brand guidelines and is approved prior to publishing
Manage quarterly content calendars that reflect business priorities and inspire diverse audiences across EMEA
Support with the delivery of the Disney Store EMEA Brand Ambassador programme, fostering authentic connections with our community
Adapt social content and captions to resonate with local markets across EMEA
Brief and guide creative development in collaboration with internal teams and agency partners to produce compelling social content
Collaborate with the CRM Manager to ensure consistent and impactful messaging across email and social campaigns
Monitor performance metrics and audience engagement to refine future content strategies
Use social listening and guest feedback to deepen understanding of our audience and uncover new engagement opportunities
Schedule posts across Disney Store social platforms and implement tracking for performance reporting
Build strong relationships across The Walt Disney Company to maximise collaboration and campaign impact, including with North America teams to share insights and drive efficiency
Brief photography needs for EMEA social channels and capture ad hoc content to support real-time storytelling

Required Qualifications & Skills

Digital marketing related degree desirable and/or demonstrable experience of e-commerce marketing
Experience of managing social media channels including Facebook and Instagram, desirable
Knowledge of analytics tools such as Adobe Analytics, desirable
Experience of social media scheduling tools, desirable
Demonstrable experience of collaboration and working within a team.
Ability to work autonomously to drive and deliver commitments
Commercial awareness with good understanding of brand management
Ability to communicate effectively and build relationships at all levels of the business
Ability to successfully manage priorities and deadlines whilst adopting a flexible approach

The Perks

25 days annual leave
Private medical insurance & dental care
Free Park Entry: the opportunity to enter any of our parks with your family and friends for free
Disney Discounts: entitled to discounts on designated Disney products, resort F&B and ticketing
Excellent parental and guardian leave
Employee Resource Groups – WOMEN @ Disney, Disney DIVERSITY, Disney PRIDE, our new disability & neurodiversity focused group - ENABLED, and our Mental Health & Wellbeing Group, TRUST.

The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. Disney is committed to forming a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.

About the Company

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. Our mission is to entertain, inform and inspire people around the globe through the power of unparalleled storytelling, reflecting the iconic brands, creative minds and innovative technologies that make us the world's premier entertainment company. Know more