Home
Jobs
Sanderson
Senior Service Delivery Manager

Senior Service Delivery Manager

Hybrid

London, United kingdom

£ 80,000 /year

Senior

Full Time

22-12-2025

Share this job:

Score my CV

Skills

Eclipse SQL Technical understanding

Job Specifications

A leading specialty insurance organisation is seeking an Application Service Delivery Manager to join its Core Enterprise Applications function, supporting a portfolio of mission-critical insurance platforms including policy administration, claims, and document management systems.

This is a hands-on technical management role (not a people manager), acting as the single point of contact for BAU and project delivery, with responsibility for vendor performance, incident management, and application risk across a hybrid on/offshore support model.

London - 3 days per week

Salary - £80,000 plus bonus and benefits

Key responsibilities:

Managing BAU support for core insurance applications
Overseeing third-party vendors and service delivery
Acting as the primary interface between IT, product, and the business
Supporting major transformation initiatives, including legacy system migration and platform upgrades
Ensuring application stability, performance, and continuous improvement

Experience required:

Background supporting London Market / Specialty Insurance systems
Experience with enterprise insurance platforms - Guidewire / Eclipse
Strong knowledge of ITIL
Technical understanding of SQL and cloud-based applications
Comfortable coordinating offshore and nearshore support teams

This role suits a technically strong support manager looking for a high-impact, business-critical position within a complex insurance environment.

Interested? Apply or message for further details.

About the Company

We are a global recruitment solutions company with four decades of experience. The idea of partnership is at the heart of everything we do at Sanderson. Working with clients and candidates alike, we deliver permanent or contract hires, executive search assignments, fully outsourced recruitment solutions, including RPO and MSP and deploy high-performing project teams. We strive to deliver with personality and a passion for service excellence. Our services are built on collaboration, understanding and flexibility. Our breadt... Know more