Job Specifications
The Role
We are expanding and growing at a rapid pace, so we are looking for an experienced Enterprise Account Manager. If you excel at working as part of an engaged team that provides exceptional customer experiences, then we are looking for you!
The successful candidate will support the revenue team by ensuring enterprise client relationships are nurtured and grown by driving incremental sales through the management of existing customers. The role reports into the Senior Enterprise Account Manager.
You will need demonstrable experience of managing executive relationships with enterprise and strategic accounts, building rapport and confirming Unbiased as a critical partner to our clients.
The role carries annual targets broken down quarterly and monthly and requires high levels of opportunity and pipeline management skills.
In a nutshell, you’ll be responsible for…
Management of a £3m+ book of business
Growing existing enterprise client accounts through structured account planning
Managing renewals, with minimal churn and strong customer satisfaction
Working fast and efficiently, with high levels of organisation
Working internally with Product, CS and Marketing to unblock revenue opportunities and add value
To succeed, you’ll need…
Proven track record of driving revenue growth within enterprise and strategic accounts (size £250k+ annual)Strong commercial acumen, with experience negotiating complex contracts and effectively managing multi-stage sales cycles.
To have consistently delivered an NRR of 120%+ growth in previous roles
Experience of managing C level stakeholders, with confidence to challenge thinking and steer commercial conversations
Highly organised, with strong pipeline management, forecasting accuracy and prioritisation
To be passionately committed to going above and beyond for your customers, pulling in whatever resources you need to deliver the best experience for them.
The ability to learn on the job and take onboard a lot of information.
To be driven to work in a fast-paced, ambiguous, ever-changing start up environment, and can organise & prioritise your work independently
Our Shared Values...
At Unbiased we have set of values that underpin the work that we do, we hope you’ll share these too!
Be relentless about progress - working at pace to solve problems, navigate around blockers and prioritising company OKR’s.
Own it and get it done – taking ownership of your projects, involving the right people at the right time and making meaningful contributions.
Share and seek input – proactive in seeking and acting upon feedback. Being open, sharing knowledge and proactively communicating.
Enjoy the journey – Ensuring cross-team collaboration and proactively celebrating achievements of your peers
How we’ll take care of you:
Investment in your Development: Alongside in-house training, you’ll be allocated a generous yearly allowance to invest in your career development.
Investment in your Wellbeing: Your wellbeing is a top priority for us, and you’ll be able to benefit an annual wellbeing allowance. On top of this, we have arranged for Private Medical Insurance for extra peace of mind for you and your family
Social Events: We’re a social bunch so you can expect plenty of activities based in and around our vibrant office in the heart of Farringdon.
The Usual Benefits:
Holiday: you’ll be allocated plenty of holiday to ensure that you have enough time to recharge, work-life balance is super important to us here (you’ll also have your birthday off as paid annual leave!)
Flexible working: we’ll work with you to find the balance of office-based work and remote working
Pension: you’ll be able to save via salary sacrifice scheme, with Unbiased contributing above the minimum required amount, subject to banded earnings.
Private Medical Insurance: you can add your dependents and spouse
Life insurance
Cycle to work scheme
About Unbiased
Unbiased is an AI-enabled financial advice platform, empowering people to make confident financial decisions and delivering unrivalled growth for advice firms.
With the greatest wealth transfer in history now underway, Unbiased connects people to trusted advice across pensions and retirement, inheritance planning, mortgages, accountancy, and more.
The Unbiased platform applies advanced models trained on a rich dataset of user activity to intelligently match individuals with qualified advisers, providing the easiest and most reliable way to access financial expertise.
Since 2010, Unbiased has generated over $100 billion in AUM opportunities for financial advisers, with 65% of prospects new to advice. Reaching more than 10 million consumers annually, it is the leading source of client demand in the industry.
We have big ambitions to improve how people tackle the biggest decisions, and working at Unbiased means working with smart, motivated people who believe in this. We have a fun, but in an ambitious environment where we are simply trusted t
About the Company
Unbiased is an AI-enabled financial advice platform, empowering people to make confident financial decisions and delivering unrivalled growth for advice firms. With the greatest wealth transfer in history now underway, Unbiased connects people to trusted advice across pensions and retirement, inheritance planning, mortgages, accountancy, and more. The Unbiased platform applies advanced models trained on a rich dataset of user activity to intelligently match individuals with qualified advisers, providing the easiest and most ...
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