Skills

Communication Creativity Salesforce CRM Copywriting Attention to detail Marketing

Job Specifications

Salary:

Competitive Salary + Bonus + Excellent Benefits

CRM Marketing and Automation Manager – Warwick – Hybrid working

So, who are we? We are Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.

Also, did we mention? In addition to the competitive salary, there are also benefits on tap – including... Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity/adoption leave, and access to a great range of online and high street discounts.

We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme, and more!

As a CRM Marketing and Automation Manager based in Warwick, you’ll be responsible for:

Leading the planning, execution, and optimisation of CRM campaigns across multiple business units
Building and managing customer journeys in Salesforce Marketing Cloud to enhance engagement and retention
Developing segmented, data-driven communications and automated triggers based on customer behaviour
Owning the customer lifecycle strategy, from acquisition through to loyalty and advocacy

And here’s what we’d like you to have:

Proven hands-on experience developing CRM campaigns and collaborating across teams to align with wider business goals
Confidence in building trigger-based and lifecycle journeys (e.g. onboarding, retention, lapsing) to drive customer engagement
A blend of creativity and attention to detail, with a strong appreciation of data to inform continuous improvement
Excellent communication and copywriting skills, with a collaborative, proactive mindset and passion for fast-paced environments

We look forward to receiving your application!

#ACMM150

About the Company

Wolseley Group is the country's largest plumbing, heating and cooling trade specialist merchant and we aim to be the first choice specialist merchant for trade professionals. We supply 160,000 different products from three distribution centres to over 650 branches across the UK. Join us and you'll be part of a team that gets the right products to customers at the right price, in the right place, and at the right time. You'll also enjoy extensive training and an award-winning pension and great rewards package. And, as part of... Know more