Skills

Communication Problem Solving Time Management Creativity Go Stakeholder Management Scrum Presentation Skills Attention to detail Training Agile E-commerce

Job Specifications

Business Analyst with Commerce experience required to join our Delivery team here in the UK, please note we offer Hybrid working.
We are VML Enterprise Solutions - a group of talented engineers, tech experts, and creators who combine our passions and contribute to the IT world. You may know us better as Wunderman Thompson Technology - in 2024 we changed our name, but at the same time, we remained a great team of people who deliver our best. We design, build, manage and run complex technology platforms and help our clients to benefit from our work and creativity.
The opportunity:
Business Analyst needed to join our team here at VML Enterprise Solutions. Working under your own initiative with required guidance and support, a Business Analyst with proven experience you will be part of the Business Analysis team and expected to take the initiative in ensuring the business needs of our client are fully documented, understood and met by the proposed solution.
This is a contract role based in London.
What you'll get to do:
Gather and document requirements and translate them into clear user stories and acceptance criteria that can be used and interpreted by both business and technical users. This will involve planning, running and facilitating workshops, reviewing and assessing source documentation from the customer
Identify and recommend options for potential solutions and assess them for both technical and business suitability
Create logical and innovative solutions to problems
Present proposals to clients
Work with a scrum/delivery team through to go live
Analyse business systems in order to recommend efficiencies
Provide estimates for analysis work and plans in conjunction with Project/Programme Managers
Communicate and collaborate with developers, testers and a variety of end users to ensure all solutions deliver quality and customer satisfaction
Provide training to users of a new system as required
Plan and work flexibly to meet deadlines
Keep up to date with technical and industry sector advances
Maintain great client relationships at all levels of the organisation
Maintain consistently high levels of client satisfaction and effectively escalating business critical situations to as required
Manage situations and relationships both internally and externally
What you should have:
You will have experience working as a Business Analyst on E-commerce/experience projects
Experience of managing client stakeholders and Product Owners/Managers
Able to run workshops with client stakeholders
Highly proactive, talented, enthusiastic, focused, eye for detail, professional. Keen to learn and to challenge for smarter ways of doing things; a team player proud of their work who wants to share it
You like working in a fast-paced environment and are ready to inspire outstanding online experiences for consumers and brands, no matter what product, service, sector, device or channel!
You will have a customer-first mindset, with the maturity and initiative to do what it takes keep our clients happy, including some working at client locations
Great stakeholder management skills
Experience of Agile software delivery
Business Process mapping and engineering
eCommerce and retail/brand experience
Production of high quality user stories and acceptance criteria
Analysis and design of systems (package integration and bespoke development)
Ability to work on your own initiative to an agreed action plan
Strong communication skills - as this role requires a high level of communication, interpersonal and presentation skills
Strong problem solving, time management and organisational skills
Strong commercial awareness and business acumen
Energetic, enthusiastic with strong attention to detail
Bonus points if you have:
Agile/Scrum master experience
Experience working with multiple different E-commerce/experience platforms
What we can offer you:
Alongside the opportunity to work with some of the most exciting brands around the world, we'll also prioritise your career development and help you grow your skills. We'll empower you to make a difference, allow you to be yourself, and respect who you are.

About the Company

VML Enterprise Solutions brings together all of VML’s technology and data groups to form a single operating unit that services complex business challenges using the agency’s combined consulting, data, technology, and innovation capabilities. Over 7,000 employees across VML’s key offices and local markets around the world contribute to the Enterprise Solutions offering to deliver on the increasing market demand for applications of AI, technology-driven transformation, and operational efficiencies brought to life via robust t... Know more