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Agile Resources, Inc.
Project Manager II w/contact/call center exp -(CXOne & Salesforce)(36632565)

Project Manager II w/contact/call center exp -(CXOne & Salesforce)(36632565)

On site

Denver, United states

Mid level

Freelance

27-12-2025

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Skills

Communication Leadership Jira Salesforce ServiceNow Problem-solving CRM Architecture Project Management cloud platforms Confluence Agile

Job Specifications

Job Title: Technical Project Manager – CXOne

Remote

6+month contract w/Extensions

No 3rd Party or Referrals please

Overview

The Technical Project Manager will lead the planning, execution, and delivery of CXOne and Salesforce integration projects within a dynamic healthcare environment. This role requires strong technical expertise, proven project management ability, and an understanding of healthcare operations. The ideal candidate will partner with cross-functional teams to deliver solutions that meet business objectives, regulatory requirements, and enhance both patient and provider experiences.

Required Qualifications

Minimum 5 years of project management experience in healthcare or related industry.
Proven experience leading CXOne and Salesforce projects.
Strong understanding of CXOne and Salesforce architecture, APIs, and integration methods.
Experience with cloud platforms, CRM systems, and contact center technologies.
Familiarity with healthcare data standards and interoperability.
Proficiency with project management tools (e.g., Jira, Confluence, Apptio/TargetProcess, ServiceNow).
Excellent communication, leadership, and interpersonal skills.
Ability to work in a fast-paced environment and manage multiple priorities.
Strong analytical and problem-solving capabilities.

Preferred Qualifications

Experience working within major healthcare organizations.
Knowledge of patient engagement and digital health platforms.
Experience with Agile and Waterfall methodologies.

About the Company

Agile, a GEE Group Company (NYSE: JOB), is an innovative IT staffing and consulting firm that speeds time to talent by matching great people to great opportunities, enabling our clients to drive business results and create competitive advantage. Agile has consistently been recognized as one of the fastest growing companies in the U.S. by Inc. Magazine, Staffing Industry Analysts and the Atlanta Business Chronicle. Agile was also recently recognized as one of America's Best Recruiting and Temporary Staffing Firms by Forbes fo... Know more