Job Specifications
About Us
Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services.
Over 17,000 Organizations Worldwide Rely On SHI’s Concierge Approach To Help Them Solve What’s Next. But The Heartbeat Of SHI Is Our Employees – All 7,000 Of Them. If You Join Our Team, You’ll Enjoy
Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
Continuous professional growth and leadership opportunities.
Health, wellness, and financial benefits to offer peace of mind to you and your family.
World-class facilities and the technology you need to thrive – in our offices or yours.
Job Summary
As a Senior DevOps Engineer at SHI, you will design, implement, and maintain our infrastructure and deployment pipelines. Collaborating closely with development, operations, and security teams, you will ensure seamless integration and delivery of our applications. We are seeking a highly skilled DevOps Engineer with extensive experience in Azure Cloud, Docker, and containerization technologies. The ideal candidate will have a solid background in software engineering, GitHub Actions, CI/CD pipelines, and strong scripting skills in Groovy, Python, PowerShell, and Shell Scripting. Responsibilities include deploying product updates, identifying production issues, and implementing integrations to meet stakeholders’ needs with a strong mindset for automation. This role requires excellent collaboration with developers and IT operations teams to ensure software development and cloud infrastructures adhere to established processes and function as intended.
This position is hybrid (Mondays and Fridays remote, Tuesday thru Thursday in-office) reporting to our Austin, TX HQ or Somerset, NJ HQ.
Role Description
Design, implement, and manage CI/CD pipelines.
Develop and maintain Infrastructure as Code (IaC) using Terraform.
Monitor system performance and manage source code, ensuring operations reports are accurate.
Ensure systems are updated, compliant with standards, and secure against cyber threats.
Develop and maintain on-premises tooling solutions.
Automate processes to enhance development efficiency and outcomes.
Conduct root cause analysis for production issues to prevent recurrence.
Collaborate with development teams to integrate new software features.
Oversee the integration of AWS and Azure services into the existing infrastructure.
Ensure software development follows best practices and established processes.
Behaviors and Competencies
Adaptability: Can adjust to changes in the work environment, manage multiple tasks, and effectively handle uncertainty.
Analytical Thinking: Can apply critical thinking to analyze data, identify patterns, and make basic inferences.
Collaboration: Can actively participate in team discussions, respect differing opinions, and collaborate with others to achieve common goals.
Continuous Improvement: Can identify moderate areas for improvement and implement moderate changes.
Digital Acumen: Can identify opportunities to use digital tools for improvement and propose digital solutions.
Problem-Solving: Can identify problems, propose solutions, and take action to resolve them without explicit instructions.
Technical Expertise: Can apply technical knowledge and skills effectively in most situations, with occasional guidance.
Skill Level Requirements
Knowledge of AWS and Azure Cloud Platforms and associated services - Intermediate
Expertise in various project management frameworks such as Agile, Waterfall, and Scrum to effectively plan, execute, and close projects - Intermediate
Knowledge of network protocols and technologies (TCP/IP, VPN, VLANs), understanding of security concepts (access control, authentication, encryption), and proficiency in managing network threats and security solutions (intrusion detection systems, firewalls, Anti-DDOS Protection, Threat Management Protection, Content Filtering, Ingress/Egress management) - Intermediate
Ability to utilize version control systems such as Git and Azure DevOps effectively - Intermediate
Competence in managing and maintaining Active Directory, AWS, VMware, and Windows Server platforms - Intermediate
Ability to effectively utilize tools such as Jenkins, Groovy, Terraform, Splunk, Git, CodeCommit, and/or SonarSource for development and operational processes - Intermediate
Ability to design, develop, and integrate APIs to enable seamless communication between software applications and services - Intermediate
Other Requirements
Bachelor's degree in Computer Science, Engineering, or related field.
5+ years of experience as a Sr. DevOps Engineer
4+ years of proficiency in Azure cloud platforms.
Strong experience with containerization (Docker, Kubernetes).
Expertise in CI/CD tools, with a high level of expertise in GitHub and GitHub Actions.
Solid understanding of infra
About the Company
Think of SHI as your personal technology concierge. We connect your team with the IT solutions and services you need to support your organizational growth and employee experience.
Whether you’re building a modern hybrid workplace, defending against an evolving threat landscape, making the cloud work harder for you, or searching for ways to optimize your software portfolio, our friendly 6,000-person team is ready to solve what’s next for your organization.
Our in-house data center integration, device configuration, and de...
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