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Desktop Support Specialist

Desktop Support Specialist

On site

Phoenix, United states

$ 25 /hour

Freelance

29-12-2025

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Skills

Communication Training Windows

Job Specifications

Job Title: User Technical Support Specialist

Location: Phoenix, AZ.

Onsite

Duration: 6+months

Mandatory Skills:

A minimum of five (5) years of professional level experience providing technical support for system infrastructure and/or software.
15 credit hours in computer science or a related field.
Level 2 desktop support, Windows, MS Office/365, Imaging, etc.
An equivalent combination of related experience and education may be considered.
Working irregular hours, second and/or third shifts, weekends, holidays, and evenings is required to support 24x7 operations.
Only the highest qualified candidates will be considered.
The candidate must have excellent communication skills, as they will be providing first and second level support to internal and external personnel, including City and airline staff.
The candidate should be able to safely lift 50 pounds.
Must possess and maintain a valid Arizona driver’s license with a clean record.
Accurate color perception is required to safely work with electrical wiring

Desirable Skills:

A bachelor’s degree in computer science, or a relevant field.
A minimum of four (4) years of experience supporting more than 200 users, 2000 computers and 800+ mobile devices in a networked environment.
Proficient in Service Now helpdesk ticketing system.
Experience in Intune and Workspace One MDM environments.
Experience writing technical procedures, documentation, training documents, scope of work, project plans, and status reports.

Thanks

Aftab

About the Company

Leveraging the expertise of over 350 certified and skilled engineers, CCS Global Tech leads the industry since 1997 in identifying the right business intelligence strategy to take your business to the next level. We have diverse in-depth expertise in multiple industries such as mortgage, healthcare, wireless, banking, technology, insurance, transportation, education and finance. Our knowledge and global capabilities, enable us to leverage best practices from other industries and pass the technical benefits on to our customer... Know more