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Tech Support Lead - Geospatial (Telecoms)

Tech Support Lead - Geospatial (Telecoms)

On site

London, United kingdom

Senior

Freelance

19-01-2026

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Skills

Communication Java SQL Kubernetes Problem-solving Linux Shell .NET PL/SQL GCP Unix/Linux

Job Specifications

Tech Support Lead - Geospatial/Telecoms
Our client, a leading global consultancy, is seeking an experienced Tech Support Lead with strong expertise in ArcGIS, Hexagon, Hexagon Geospatial Portal, Oracle Spatial, and .NET for Telecoms projects. This is a 6-month contract role with a high likelihood of extension.Role

Provide application support and maintenance for Telecoms systems
Lead a team and guide junior resources in daily operations
Perform L2 and L3 operations in OSS, B2B, Wholesale, and Corporate domains
Conduct root cause analysis and problem management for recurring issues
Create workarounds and standard operating procedures (SOPs) for junior team members
Plan, coordinate, and deploy changes in pre-production and production environments
Automate manual jobs and activities, including CSIP processes
Analyse system vulnerabilities and monitor progress of fixes
Perform capacity management and disaster recovery activities, including failover testing
Must Have - Skills & Experience

10+ years experience in application support/maintenance in the Telecoms domain
Strong experience with ArcGIS, Hexagon, Hexagon Geospatial Portal, Oracle Spatial, .Net
Good understanding of ITIL processes and experience leading a team
Hands-on experience with GCOOMS, ArcGIS, GCP, and Kubernetes
Basic understanding of Java and willingness to learn new technologies
Hands-on experience with Unix/Linux OS, Shell Scripting, SQL, PL/SQL
Excellent analytical, problem-solving, and communication skills

About the Company

Specialising in both Accountancy & Finance and Technology Recruitment. Each of our specialist business teams are staffed by recruitment experts who have deep knowledge and vast experience within their sector. Unlike other recruiters, our focused approach ensures we're already connected to the industry's top talent and help organisations of all sizes to quickly find the skills they need. We believe effective recruitment is not just about finding great talent, it's also about making sure the people we recruit are the right f... Know more