cover image
TELSTRA Associates

User Researcher GDS Government Remote

Remote

United kingdom

£ 380 /day

Freelance

19-01-2026

Share this job:

Skills

Test Market research Agile methodologies Research Agile

Job Specifications

A leading IT Consultancy is seeking a User Researcher on a contract basis to work for a leading Government department.
This role is remote but you will need to travel to the office in London or Manchester once a month,
The User Researcher must have the following skills.
Extensive practical experience of qualitative research methodologies, in terms of design, execution and analysis
Experience of working within an agile project environment, and maintaining effective performance in difficult and challenging circumstances:
Practical experience of quantitative research methodologies
An understanding of service design, visual design, Front End development and agile methodologies.
Proven experience of gathering user requirements for web based services.
Proven experience of managing, executing and analysing usability test and research sessions.
Proven experience of working in an agile development environment with User Experience teams, designers and developers to create new digital products and services.
Experience of audience modelling and developing design personas.
An in- depth understanding of the available research methodologies.
Degree in HCI/Usability/Cognitive Psychology/Market Research or related field.
Experience across web content, tools and transactional services, especially those with complex user journeys.
Experience within a research and digital environment.

About the Company

We believe it's people who give purpose to our technology. So we're committed to staying close to our customers and providing them the best experience. And delivering the best tech. On the best network. Because our purpose is to build a connected future so everyone can thrive. We build technology and content solutions that are simple and easy to use, including Australia's largest and fastest national mobile network. That's why we strive to serve and know our customers better than anyone else - offering a choice of not just d... Know more