Skills

Communication Slack Shopify Technical understanding Sales Recruitment E-commerce

Job Specifications

We’re hiring: Project Manager (Contract, UK)

Join Pluro – a fast-growing Shopify agency working with ambitious, high-growth brands.

Pluro is a UK-based Shopify agency specialising in building and scaling premium e-commerce brands. We work with high-growth, founder-led businesses across fashion, lifestyle, health and beauty, delivering complex Shopify and Shopify Plus solutions.

As we scale, we’re looking for a strong Project Manager / Account Manager hybrid to take ownership of client relationships and delivery.

This is not a traditional ticket-pushing PM role. You’ll sit at the heart of our client work: managing projects, owning key accounts, and helping grow the commercial value of each relationship.

The Role

You’ll be responsible for managing the full lifecycle of our client engagements:

Owning day-to-day client relationships across multiple Shopify projects
Leading discovery, scoping and pre-sales conversations
Managing delivery with our internal and partner dev teams
Acting as the commercial owner of your portfolio: spotting upsell, expansion and retention opportunities
Being the main point of contact from first call through to post-launch support

This role is central to our ambition to become a leading Shopify Plus Partner.

What We’re Looking For

2+ years in a client-facing role at a digital, e-commerce or web agency
Proven experience managing multiple client accounts and projects in parallel
Strong commercial instinct – comfortable discussing scope, pricing and growth opportunities
Excellent written and verbal communication
Organised, proactive and calm under pressure
Genuinely interested in e-commerce, brands and how online businesses scale

Bonus (Nice to Have)

Experience with Shopify or Shopify agencies

Technical understanding of e-commerce builds

Experience using ClickUp, Slack or similar delivery tools

Details

Contract role
UK residents only
Fully remote

No recruitment agencies, please

If you enjoy owning clients end-to-end, working closely with founders, and helping scale both projects and relationships, We woul love to hear from you.

Please apply via LinkedIn.

About the Company

Pluro is a nimble Shopify Plus Partner agency helping ambitious eCommerce brands move fast, look great, and scale smart. We specialise in combining creative design thinking with best-in-class technical solutions — delivering high-performing Shopify sites without the fluff, overhead, or delay you’d expect from a traditional agency. Whether you're launching a new store, upgrading your theme, building out custom subscription flows, or optimising for retention, we bring the speed, experience, and clarity that modern brands need ... Know more