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Talent Groups

EMR Help Desk

Remote

United states

Freelance

19-01-2026

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Skills

ServiceNow

Job Specifications

Role : EMR Help Desk

Location: Minneapolis, MN – Remote

Contract

Job Description:

Experience providing both Epic EMR Tier 1 and MyChart Tier 1 support

Experience working in a help desk/call center environment providing inbound and outbound call support (preferably technical support in nature)

Experience writing knowledge base articles and tip sheets

Experience using ticketing systems (in this case ServiceNow experience is preferred)

About the Company

Talent Groups is a leading provider of IT talent solutions to companies of all sizes across several different industries. Headquartered in Houston, TX, with offices across the US and a Global Delivery Center in Hyderabad, India, we offer a streamlined recruiting service model to efficiently identify highly qualified IT professionals for our clients. Our team specializes in contract staffing, direct hire, and managed services across various sectors, with strong expertise in healthcare IT, as demonstrated by our KLAS ranking.... Know more