Skills

SAP Customer Service Organization

Job Specifications

**NO 3rd Party vendor candidates or sponsorship**

Role Title: Junior OM Engineer

Employment Type: Contract-to-Hire

Duration: 6 month CTH

Preferred Location: Prefer local to Chicago, but open to remote with travel

Role Description:

We are seeking a Junior Order Management (OM) Consultant to support a highly customized SAP-based order management ecosystem. This role is ideal for someone early in their SAP career who is eager to learn, can work through complex problems, and wants exposure to a large-scale enterprise order-to-cash environment.

The team supports 24+ active initiatives and a heavily integrated application ecosystem. This position will contribute to both day-to-day support and ongoing enhancements as the organization prepares for a brownfield migration to SAP S/4HANA and works toward a "clean core" environment.

Key Responsibilities

Support and troubleshoot issues within the Order Management (OM) space, including order processing and downstream impacts.
Assist with analysis of changes impacting:
Expected delivery dates
Order routing logic
Sourcing/fulfillment behavior and order outcomes
Work within a highly customized SAP environment (not standard "out of the box" SAP).
Partner with senior developers and business stakeholders to understand end-to-end process flows across the order lifecycle.
Contribute to documentation and onboarding materials, including:
Runbooks
Process diagrams and system flows
Support guides and knowledge articles
Participate in continuous improvement efforts to reduce recurring issues and improve system stability.
Support initiatives tied to ECC cleanup and preparation for S/4HANA brownfield migration.

Requirements:

Required Qualifications

1-3 years of experience in SAP-related support, development, or functional consulting (internships/co-ops may be considered if highly relevant).
Exposure to SAP ECC and/or SAP S/4HANA environments.
Interest in (or early experience supporting) Order Management / Order-to-Cash processes.
Strong troubleshooting mindset and willingness to ask questions, dig into details, and learn quickly.
Ability to communicate clearly and provide real examples of work performed (even if small in scope).

Preferred Qualifications

Exposure to SAP ABAP concepts (debugging, reading code, working with developers, basic enhancements).
Familiarity with SAP transactions and how to navigate SAP to investigate issues.
Experience working with cross-functional teams that touch supply chain, transportation, customer service, finance, or billing.

About the Company

Bayforce: Your Trusted Partner for ERP and Cloud Excellence Since 1996, Bayforce has been a boutique IT consulting firm specializing in ERP and Cloud solutions. We provide platinum-level resources and services to organizations across the U.S., LATAM, and the EU, delivering both onsite and remote expertise tailored to your project needs. As a boutique firm, we offer a compelling alternative to the big systems integrators, providing better talent at a better price without compromising on quality or results. Our commitment is s... Know more