Job Specifications
Our client is a prominent Global leader dedicated to delivering exceptional experiences with over 1,000 subsidiaries and affiliated brands. With a commitment to innovation and personalized service, they are seeking a BI Platform Admin to join their team immediately.
We are seeking a BI Platform Admin to support and maintain enterprise Business Intelligence platforms and analytics tools. This role is responsible for application support, system maintenance, user provisioning, and platform modernization efforts across multiple BI technologies.
Position Summary:
Provide operational support for BI platforms including Tableau, Cognos, ThoughtSpot, and Alteryx
Troubleshoot access issues and manage daily user provisioning
Perform server patching, upgrades, and routine health checks
Manage incident, request, and change tickets in ServiceNow
Support onboarding of new BI applications and tools
Develop usage metrics, audit dashboards, and system documentation
Collaborate with analysts, engineers, vendors, and stakeholders
Communicate maintenance activities and resolve production issues
Minimum Experience:
A minimum of 6 years of experience in BI, analytics, or data platforms
Strong experience with BI tool administration and upgrades
Proficiency with AWS (EC2, ALB, Route53, security groups)
Experience with SSO, SAML, Azure AD, IIS, and role-based access
Hands-on experience with SQL and database technologies
Familiarity with data warehousing platforms (Snowflake, Redshift, or similar)
Experience with ServiceNow and JIRA
Strong troubleshooting, communication, and documentation skills
MMD Services Inc. is an equal opportunity employer. All applicants are considered for all positions without regard to race, religion, color, sex, gender, sexual orientation, pregnancy, age, national origin, ancestry, physical/mental disability, medical condition, military/veteran status, genetic information, marital status, ethnicity, alienage or any other protected classification, in accordance with applicable federal, state, and local laws.
About the Company
MMD Services Inc. is a certified Woman Owned Staffing Boutique that specializes in providing staffing services to large and mid-sized organizations. Our services incorporate traditional Contract, Contract for Hire and Direct Placement for Technical, Finance and Accounting disciplines across the board. We call ourselves a boutique because of our commitment to high quality in assisting both employers and employees alike. We zero in on every detail as we carefully assess the opportunity and the candidate before moving forward. ...
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