Job Specifications
Company Description
Come join us and make a difference in the world!
Discover more at www.necsws.com
Please Note - Role can be Hybrid or Remote, Subject to Location
Job Description
We are looking for a motivated and detail-oriented Junior Account Manager to support our sales and account management team. This role is ideal for someone with a couple of years of sales experience who has a solid foundation but is eager to develop their skills in client relationship management, strategic selling, and account growth.
As a Junior Account Manager, you will help manage existing client accounts, support senior team members, and gradually take ownership of your own accounts as you grow in the role.
Responsibilites And Duties
Support the management of assigned client accounts and build strong, professional relationships
Assist in identifying client needs and recommending appropriate products or services
Prepare quotes, proposals, and sales documentation
Track account activity, sales performance, and client communications using CRM.
Coordinate with internal teams (sales, marketing, operations, finance) to ensure smooth account delivery
Handle client inquiries and resolve basic issues in a timely and professional manner
Attend client meetings and calls alongside senior account managers and sales Management
Help identify upselling and cross-selling opportunities within existing accounts
Continuously learn product knowledge, sales techniques, and account management best practices
Criteria
Integrity
Curiosity
Willingness to learn
Commercial Awareness
Numeracy skills
Teamwork
Tenacity
Attention to detail
Customer skills
Organised
Qualifications
PERSONAL QUALITIES, SKILLS AND EXPERIENCE:
Some experience in sales, customer service, or account support
Strong communication and interpersonal skills
Basic understanding of sales processes and customer relationship management
Comfortable working with targets and performance metrics
Good organizational skills and attention to detail
Proficiency in Microsoft Office , CRM systems
Understanding of SAAS, IAAS and cloud solutions
Understanding of Local government and the solutions they use/require
Basic presentation or proposal-writing experience
Additional Information
Benefits
We pride ourselves in offering an excellent benefits package, including an above average pension scheme. When you join the team at NEC Software Solutions, you are provided with the following:
Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost)
25 days paid holiday with the option to buy/sell (FTE)
4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost)
A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5%
A selection of flexible benefits to suit your individual needs
All colleagues get free access to LinkedIn Learning. Over 15000 courses covering a huge breadth of subjects. Learn about what you like, when you like, how you like.
Other Information
Candidates must be able to demonstrate a pre-existing right to work and travel within the UK. Documentary evidence will be required.
All offers are subject to satisfactory vetting, references and occupational health checks.
Depending on the nature of the role a Disclosure Barring Service (DBS) check may also be required along with further vetting checks like SC and NPPV3
NEC Software Solutions is an equal opportunities employer, welcoming applications from all communities. If you require any reasonable adjustments or have specific accessibility needs during the recruitment or interview process, please feel free to share these with us. We are committed to ensuring an inclusive and accommodating experience for all candidates.
Who We Are
We’re NEC Software Solutions (part of global tech giant NEC Corporation). While you read this ad, our software is helping to dispatch ambulances, support families, keep trains on the move, locate missing people and even test the hearing of newborn babies.
Working with us, you’ll be helping our 3,000+ employees push the boundaries of what’s possible and support amazing public services.
We work with governments, hospitals, police forces, housing providers, local authorities and more. We help them pay financial support faster, speed up treatments for patients and respond to emergencies in the right way. The more we do, the more our customers can do for others. And together, we make a world of difference.
We’d love your help. And we’ll support you all the way.
About the Company
We help our customers get better outcomes and transform their businesses. By leveraging our knowledge and experience, we bring innovation and technology efficiency.
We work with diverse industry verticals which include publishing, media, financial services, retail , healthcare and technology companies around the world.
Our customers range from two-person startups to $bn listed companies.
Know more