Job Specifications
About the Opportunity:
This role supports the ongoing development, enhancement, and maintenance of the ServiceNow platform for the organization. The position requires deep expertise across multiple ServiceNow modules and focuses on delivering solutions aligned with business goals and enterprise service management strategies.
Responsibilities:
• Design, develop, and implement ServiceNow applications and enhancements using JavaScript, Flow Designer, Script Includes, Business Rules, UI Policies, and more
• Lead development of solutions within ITSM, ITOM, HRSD, CSM, or other prioritized modules
• Collaborate with stakeholders, business analysts, and process owners to gather requirements and deliver scalable solutions
• Build and manage REST and SOAP integrations with external systems and internal tools
• Support platform upgrades, clone processes, and performance tuning
• Ensure adherence to best practices, coding standards, and governance
• Troubleshoot issues, perform root cause analysis, and resolve incidents and problems promptly
• Create and maintain technical documentation and knowledge articles
• Mentor junior developers and support the team’s technical growth
Requirements:
• 3 to 5 years of hands-on ServiceNow development experience
• Proven skills with JavaScript, Glide API, and ServiceNow development frameworks
• Strong expertise in one or more modules: ITSM, ITOM, HRSD, CSM, SecOps
• Experience creating custom applications and managing Scoped Applications
• Familiarity with ServiceNow integrations using REST, SOAP, and MID Server
• Knowledge of CMDB, Flow Designer, and Performance Analytics is a plus
• ServiceNow Certified System Administrator (CSA) required
• One or more advanced certifications such as CIS-ITSM, CAD, or Application Developer preferred
Benefits & Perks:
• Remote work environment
• Opportunity to contribute to an enterprise-wide platform with innovation initiatives including AI, Virtual Agent, and Process Automation
Note:
“RemoteHunter is not the Employer of Record (EOR) for this role. Our purpose in this opportunity is to connect exceptional candidates with leading employers. We help job seekers worldwide discover roles that match their goals and guide them to complete their full application directly through the hiring company’s career page or ATS.”
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