Job Specifications
Title: Customer Insights & Analytics Data Analyst
Location: Irving, Tx 75063
Pay range: $40-$43/Hr
Contract Role: 6 – 12 Months possibility of ext
Additional Comments
Interpreting data, analyzing results using statistical techniques.
Developing and implementing data analyses, data collection systems and other strategies that optimize statistical efficiency and quality.
Acquiring data from primary or secondary data sources and maintaining databases.
Marketing & Merchandise Analyst- C-Shopper
Job Description:
• Collaborate across C-Shopper development initiatives, partnering with the C-Shopper team, and Circana/IRI personnel.
• Support C-Shopper platform enhancements to drive impact for internal and external users.
• Serve as a subject matter expert and Customer Success resource, working directly with Marketing, Merchandising, Loyalty, Operations, and Finance to drive adoption of Customer Insights.
• Deliver analytics projects and demonstrate how users and internal prospects can leverage the C-Shopper Customer Insights Portal to improve business outcomes.
• Coordinate and conduct onsite and virtual user meetings with internal teams.
• Provide user training and Help Desk support.
• Engage regularly with assigned user groups to deliver Customer Insights that drive business impact.
• Receive training and coaching from C-Shopper and Circana teams to achieve SME proficiency; manage assigned user groups and ad hoc projects to drive platform usage and informed decision-making.
• Deliver C-Shopper product support and adoption best practices, including reporting, assortment, price/promo tools, and other modules.
• Provide guidance and case studies that highlight actionable, high-value insights for assigned user groups.
• Partner with user groups as the voice of the customer to support SEI customer-centric sales and marketing strategies, including coaching user teams.
• Execute Customer Success processes such as onboarding and ongoing support strategies.
• Deliver ad hoc analytics and presentations to support complex internal and external needs, including supplier projects.
• Help define metrics for program impact, customer satisfaction, product usage, and user group performance.
• Anticipate and remove obstacles that hinder project execution.
• Conduct user group evaluations and feedback reporting; communicate effectively to drive adoption and success.
• Continuously monitor market and customer trends to enhance user experience, operational excellence, and skill development, leveraging partner vendors.
Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.
Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit https://dexian.com/ to learn more.
Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
About the Company
Dexian is a leading provider of staffing, IT, and workforce solutions with nearly 12,000 employees and 70 locations worldwide. As one of the largest IT and professional staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was launched in 2023 and created from the combination of DISYS, Signature Consultants, and other strategic acquisitions.
Dexian fuses the best elements of its legacy companies to create a platform that connects talent, technology, and organizations to produce game-chan...
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