Skills

Communication Leadership Microsoft Project Jira DevOps Azure DevOps Kanban Scrum Training System Administration Azure Project Management Agile Analytics Microsoft Azure

Job Specifications

The Delivery Systems Administrator is responsible for managing the roadmap and the day-to-day operations of project management/delivery systems such as Microsoft ADO and Jira. The ideal candidate will have previous experience administering Agile project management/delivery tools, maximizing tool functionality, developing enhanced BI/Analytics, troubleshooting and leading project management tool implementations.

The incumbent will be a creative self-starter able to recommend creative, user friendly, technical solutions to support Agile delivery best practices. The incumbent will work closely with Tool vendors, Scrum Masters, Product Managers, Project Managers, Release Train Engineers and other supporting IT SMEs (infosec, infrastructure, etc) to ensure that delivery systems yield maximum value with minimum technical and business risk.

Essential Functions/Responsibilities

Project Delivery Systems Administration and Leadership

Lead use of Microsoft Azure DevOps and project management tooling ecosystem across product and engineering teams
Plan and execute a comprehensive roadmap strategy for Microsoft ADO, Microsoft Project, Jira, Planview PPM Pro, and Monday.com
Manage Supporting day-to-day project management tooling operations
Design and develop enhanced executive and delivery team dashboards and reports
Develop and deliver training to Agile delivery teams
Collaborate with Agile delivery teams to align tool with delivery methodology
Collaborate with vendor partners and internal IT partners to design and put in place effective solutions
Monitor and troubleshoot application environment to minimize business downtime
Lead and execute testing of fixes and new features
Stay up to date on the latest technologies and best practices

Agile (SAFe/Scrum) Skills

Understand Agile (SAFe/Scrum) delivery methodologies

Understand Scrum and Kanban board management best practices

Understand metric best practices (Velocity, Burndowns, WIP Limits, Cycle Time, Lead Time, etc.)

Communication

Lead system roadmap strategy reviews

Communicate system changes to end user population

Ensure that feedback from key business owners is fully acknowledged and incorporated into functional specifications, process flow diagrams and project plans to give business leaders the confidence that they are being heard and that their needs will be met

Serve as a communication bridge between product and developers to facilitate understanding of initial requirements, questions, and changes across these groups.

Resolve and/or escalate issues in a timely fashion

Understand how to communicate difficult/sensitive information tactfully for business and technical audiences

Minimum Qualifications:

Bachelor's Degree in Engineering, Technology, Business, or related field
3 years of Experience working in Agile-based product development organizations
1 year of Microsoft Azure DevOps System Administration experience

Preferred Qualifications:

Prefer that candidate has 1 or more of these certifications, but not required:
Certifications – Azure Devops Solutions Expert or other related training. Certified Scrum Master (CSM), Certified SAFe Scrum Master (SSM), Project Management Professional (PMP) or other related certifications

About the Company

firstPRO provides talent delivery strategies that attack critical gaps surrounding today's modern workforce. We are dedicated to providing creative workforce solutions that span across Professional Services, Staff Augmentation, Contingent and Retained Executive Search. Our delivery teams are capable of providing services in 4 key areas: - Accounting | Finance - Technology | Digital | Creative - Business Operations | Administrative - Supply Chain | Logistics Know more