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Tekgence Inc

ServiceNow Architect

Remote

United states

Mid level

Freelance

21-01-2026

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Skills

Python JavaScript PowerShell HTML CSS SQL ServiceNow Test Scrum Customer Service Architecture Agile Analytics AngularJS

Job Specifications

Title: Sr ServiceNow Developer

Location: Remote

Duration: 6+ month extendable contract (Project is through 2027)

New Update:

Architect Level Resource Needed But Also Hands On.
UI Builder Is a Must
UI Builder (Now Experience Framework): Extensive experience building pages, data sources, and client scripts within UI Builder (Now Experience Framework).
JavaScript Expertise: Expert knowledge of JavaScript.
ServiceNow Development: Proficient in leveraging ServiceNow client, server, mobile, and Now Framework APIs to develop Script Includes, Scripted REST APIs, business rules, and client scripts.
Security (ACLs): Expert knowledge of Access Control Lists (ACLs).
Integration Development: Ability to create integrations using Outbound REST & SOAP Messages, as well as JDBC.
Performance Analytics: Experienced in configuring Performance Analytics on custom tables.

Job Requirements:

5+ years of extensive experience as a ServiceNow Developer, with a proven track record of successful implementations and customizations
Deep expertise in ServiceNow ITSM modules, including significant experience with configuration, workflow design, and process automation.
Strong hands-on experience with ServiceNow, including case management, and customer service processes
Proficiency in the UI Builder Now Framework, with demonstrated experience in building custom pages, components, and experiences
Demonstrable experience in developing and deploying custom scoped applications on the ServiceNow platform
Familiarity with or direct experience in ServiceNow Strategic Portfolio Management (SPM), including Demand Management, Project Portfolio Management (PPM), and Resource Management
Expert-level knowledge of JavaScript, GlideRecord, GlideForm, AngularJS, HTML, CSS, and other web technologies relevant to ServiceNow development.
Experience with various ServiceNow development tools and methodologies, including Agile/Scrum
Solid understanding of ServiceNow platform architecture, security models, and data privacy principles
ServiceNow Certified Application Developer (CAD) or Certified Implementation Specialist (CIS) certifications are highly desirable
Knowledge of scripting languages like Python, SQL, or PowerShell for automation

Job Summary:

Lead the design, development, configuration, and implementation of complex ServiceNow solutions, ensuring adherence to best practices and architectural standards
Work extensively with ServiceNow ITSM (Incident, Problem, Change, Request, Knowledge Management) and CSM (Customer Service Management) modules, including configuration, customization, and integration
Design, develop, and implement solutions within ServiceNow Strategic Portfolio Management (SPM) to support project, demand, and portfolio management processes
Utilize the UI Builder Now Framework to create intuitive, user-friendly, and highly customizable portal experiences and workspaces
Develop and maintain custom scoped applications from concept to deployment, ensuring scalability, security, and performance
Develop and maintain integrations between ServiceNow and other enterprise systems using various integration methods (e.g., REST, SOAP, JDBC)
Conduct thorough testing, debugging, and troubleshooting of ServiceNow applications to ensure optimal performance and reliability
Stay current with the latest ServiceNow features, releases, and industry trends, proactively recommending and implementing innovative solutions
Create and maintain comprehensive technical documentation, including design specifications, development guides, and test plans.

About the Company

We accelerate business transformation by solving complex technology, business and talent challenges. A digital transformation Partner and Global consulting firm transforming clients business, operating and technology models for the digital era. Strong experience to support the industry providing change management and business process improvement services with a specialist knowledge in Procurement, Supply Chain and Logistics. Know more