Job Specifications
Company Description
Location: On-site in Knutsford, Cheshire, North-West England (not remote)
Fairmont Cheshire, The Mere is one of the North West’s most distinguished luxury destinations. Nestled in the heart of the Cheshire countryside and surrounded by a championship golf course, the resort combines Fairmont’s world-renowned elegance with the warmth and character of its local heritage. Renowned for exceptional service and attention to detail, Fairmont Cheshire, The Mere offers guests an indulgent escape featuring world-class spa experiences, exceptional dining, and outstanding leisure facilities. Whether visiting for relaxation, celebration, or business, Fairmont Cheshire, The Mere is dedicated to creating unforgettable moments and delivering the very best in 5-star luxury hospitality.
Your Purpose Will Be
Drive marketing activity for Fairmont Cheshire, The Mere. Strengthening the brand and driving revenue across all resort areas while ensuring customer insight shapes a cohesive marketing strategy. The role reports into the Marketing & Communications Manager and works closely with the wider commercial team to deliver an effective, brand‑led marketing plan.
Job Description
Support the delivery of creative, brand‑led marketing campaigns across all areas of the resort.
Manage day‑to‑day social media activity and contribute fresh, engaging content ideas.
Assist with website updates, email marketing and digital content creation.
Work closely with the Marketing & Communications Manager to execute the annual marketing plan.
Help produce on‑brand marketing collateral and maintain the resort’s image library.
Coordinate photography, videography and media visits.
Support PR activity, including press releases, coverage tracking and influencer hosting.
Contribute to the planning and delivery of events, activations and wedding fairs.
Maintain CRM databases and assist with reporting and campaign analysis.
Play a key role in upholding brand standards and ensuring consistent communication across the resort.
Please note that we believe in flexibility and multi-skilling, and you may be asked to do different tasks from time to time to enable us to meet the needs of our guests and colleagues
Qualifications
Degree in Marketing, Communications, Business, or a related field, or equivalent commercial experience
2 years’ experience in e-commerce, digital marketing, or a similar role in hospitality or related industries
Excellent communication and customer service skills in written and spoken English
Ability to engage effectively with luxury clientele and senior stakeholders
Highly organized, self-motivated, and able to manage competing priorities in a fast-paced environment
Results-oriented, proactive, and solution-focused with a collaborative approach
Upholds brand standards for professional conduct and presentation
Proficient in MS Excel, Word, & PowerPoint
Additional Information
What is in it for you?
Exclusive Discounts:
Fairmont Cheshire, The Mere, Spa and Golf discount
Fairmont, Raffles, and Accor Hotels (friends and family rates are included)
20% off food and beverage in on-site restaurants
Colleague restaurant
Being part of The Mere Team – our culture is unique!
You will benefit from training and development opportunities
Competitive salary and benefits including pension
28 days of holiday including public holidays
1-5 days service award based on length of service
Special rates for Fairmont Cheshire, The Mere colleagues and their friends & family and discount across Accor hotels worldwide
And last but not least you will get to work with a team of EXTRAORDINARY people
About the Company
Located in the heart of each destination we call home, a stay at any Fairmont hotel is truly unforgettable. Known for grand and awe-inspiring properties and thoughtful and engaging colleagues who aim to make each and every stay a cherished and memorable experience, we have been the stage for some of the most significant moments in global history.
As a part of ALL - the Accor Live Limitless Lifestyle Loyalty Program, with 90 exceptional addresses in 32 countries, we are as favored by world leaders and business travelers as ...
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