Job Specifications
About Parkbridge Lifestyle Communities
Parkbridge Lifestyle Communities is Canada's leading developer and owner/operator of 90 residential and resort communities in six provinces from coast to coast. Parkbridge enriches the lives of Canadians by enabling couples to buy their first home sooner, seniors to downsize and enjoy a more carefree retirement, and families to vacation at RV resorts that benefit from activity programs and included amenities. An operating platform of QuadReal Property Group, Parkbridge manages and continually invests in the properties it owns and operates, creating a longstanding relationship with our customers and vibrant communities with quality amenities.
Visit www.parkbridge.com for more information.
About QuadReal Property Group
QuadReal Property Group is a global real estate investment, operating and development company headquartered in Vancouver, British Columbia. Its assets under management are $94 billion. From its foundation in Canada as a full-service real estate operating company, QuadReal has expanded its capabilities to invest in equity and debt in both the public and private markets. QuadReal invests directly, via programmatic partnerships and through operating platforms in which it holds an ownership interest.
QuadReal seeks to deliver strong investment returns while creating sustainable environments that bring value to the people and communities it serves. Now and for generations to come.
QuadReal: Excellence lives here.
www.quadreal.com
COMMUNITY MANAGER
Office Location: Sarnia, ON
Our Community Managers play a vital role in delivering exceptional experiences at our residential land-lease properties. They oversee operations, staffing, budgeting, and planning, while serving as ambassadors of the Parkbridge brand—the heart of our communities.
Key responsibilities include providing outstanding customer service, financials, leading personnel, fostering positive resident and retailer relationships, and driving community enhancements alongside other property management duties.
This role requires rotational day trips to Twin Elm (Strathroy, ON) and Thames Valley (London, ON) to support operational needs, conduct site inspections, and connect with customers. Candidates should be comfortable with regular travel within Southwestern Ontario.
Responsibilities
Customer Relations
Train staff to deliver exceptional customer service
Build strong brand recognition through service excellence
Ensure a safe, welcoming environment for residents and employees
Conduct weekly property walk-throughs
Address customer concerns promptly and in person
Collaborate with HR, Health & Safety, Finance, IT, and other functional teams
Personnel Management
Lead and develop a property team of 1–5 employees
Hire, train, and supervise staff to ensure compliance with company procedures
Manage labor costs and scheduling effectively
Foster a positive, team-based work environment
Community Operations
Promote a customer-focused business environment
Lead by example and act as a role model for staff
Drive operational efficiency and profitability—think like an owner
Support company policies and attend regional meetings
Maintain strong relationships with business partners
Financial Management
Prepare and monitor annual operating and capital budgets
Ensure accurate financial reporting and payroll execution
Procure goods and services in line with company protocols
Achieve annual business and financial targets for the community
Health & Safety
Ensure all activities comply with safety and environmental standards
Maintain facilities in safe condition and address hazards promptly
Train staff on safety procedures and equipment use
Qualifications
3–5 years of management experience in hospitality, property management, hotel operations, or a similar customer-focused industry
Strong leadership skills with experience hiring, training, and managing teams
Excellent communication and interpersonal abilities; skilled in conflict resolution
Solid financial acumen with proven success in cost control, and operational planning
Proficiency in Microsoft Office (Word, Excel, Outlook)
Experience with Yardi Software is a nice to have
Highly organized, adaptable, and comfortable in a fast-paced environment
Valid driver’s license required
This job posting is for an existing vacancy.
The expected annualized base salary range for this role is $65,000– $75,000.
The actual salary offered will take into consideration a wide array of factors including, but not limited to, the individual’s skill, experience, education and training, the market compensation of the role, and the consideration to internal equity.
We value diverse experiences and perspectives. Even if your skills don’t align 100% with the listed qualifications or salary range, we encourage you to apply – you may be a great fit for this role or others in our community. Applicants may also be considered for alternative positions within the organization where th
About the Company
Parkbridge is Canada’s leading operator, developer, and owner of more than 55 residential communities and 35 recreational RV resort communities across the country. Headquartered in Collingwood, Ontario, Parkbridge enriches the lives of Canadians by enabling families to buy a home, people to downsize from their current home, and vacationers to enjoy time at RV Resorts. Parkbridge manages and continually invests in the properties it owns and operates, creating a relationship with our customers and vibrant communities with qual...
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