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PwC Canada

Financial Services Technology Manager

Hybrid

Toronto, Canada

Full Time

25-01-2026

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Skills

Leadership Stakeholder Management Kanban Scrum Product Management Prioritization Research Coaching Architecture Enterprise Architecture Software Development Project Management Agile Analytics client interactions

Job Specifications

A career within Technology Strategy services, will provide you with the opportunity to help organizations transform their technology capabilities and solve their most critical challenges. We focus on delivering technology solutions by utilizing agile operating models that help our clients win in the market. Our team focuses on enterprise architecture as a differentiating capability. We leverage digital analytics to enhance the customer experience and optimize business operations, and use modern management techniques such as robotic process automation and next generation sourcing strategies to help our clients get fit for growth. Consultants in our financial services industry aligned team enable banks, insurers and other financial institutions to innovate, improve and achieve high performance. You’re joining a team that will challenge you and invest in your professional development. You’ll get a chance to work with a high performing team that helps clients through a range of services including: End to End process automation; business transformation; customer experience, digitization and modernization; and risk and regulatory consulting. The practice area is a highly collaborative and entrepreneurial work environment and is an area of significant investment and growth for the firm.

Meaningful work you’ll be part of

As a Financial Services Technology Manager, you’ll work as part of a team of problem solvers, helping to solve business issues, deliver high quality client service and operational efficiency. Responsibilities include but are not limited to:

Lead financial services strategy and transformation programs, focused on retail banking and channels (digital and contact centre focus)
Gathering and analysing client information and develop data-driven insights to support the development of platform and channel business and technology strategies
Lead client interactions to understand the client’s business and technology strategy and operations through research, interviews, formulating and testing hypotheses
Direct experience of agile product and platform ceremonies, and agile development
Lead the gathering and prioritization of business and or technology requirements
Ability to support program and project management with first hand knowledge of software development lifecycle
Use product management skills to drive product-focused delivery for clients
Deliver client projects on time and within budget, utilizing tested project management methods, exceeding client expectations through outstanding team performance and stakeholder management
Work directly with clients to integrate People, Process and Technology (Data) components into meaningful, value added solutions
Build and maintain effective, trusting and collaborative client relationships at multiple levels
Collaborate with team members at various levels to lead and develop compelling client proposals, white papers, thought leadership and point of view, describing the business challenge and proposed business and technology solutions, scope, risks and dependencies
Contribute to building a strong and sustainable PwC culture through effective employee engagement, mentoring and coaching team members through timely, meaningful verbal and written feedback

Experiences And Skills You’ll Use To Solve

Significant experience within Technology management, and / or strategy
Significant experience with Agile, Scrum, SAFe and Kanban methodologies
Prior work experience with a Financial Services firm or an internal consulting group
Strong understanding of one or more business domains within Retail or Commercial banking
Hands on experience with technology domains including and not limited to: Process Automation; Digitization; Full Stack Software Delivery; and experience with Cloud migration and Data strategies
Deep understanding of the software release lifecycle and testing strategies/processes
A proven track record of successful project completion and a demonstrated ability to manage client communications and expectations
Strong technical leadership skills and business analysis skills
Proactive and logical approach to information gathering with an ability to synthesize complex ideas and present information clearly and effectively
Capable to build relationships which are genuine and rooted in trust with clients and technical teams
Ability to thrive in an environment of pressing deadlines and changing conditions
Willingness to take initiative and assume responsibility
A demonstrated commitment to valuing differences, developing and coaching diverse teams, and ensuring diverse perspectives are heard
An ability to travel to client sites across Canada
PwC Canada is committed to cultivating an inclusive, hybrid work environment. Exact expectations for your team can be discussed with your interviewer

This newly created role reflects our commitment to growth and delivering distinctive value for our clients and stakeholders.

The salary range for this position is $112,400 - $162,40

About the Company

Welcome to PwC Canada's official LinkedIn page. On this page, you'll get the latest news, thought leadership, events and what it's like to work at the firm. Our purpose to build trust in society and solve important problems is brought to life by more than 7,800 partners and staff in locations across Canada. With more than 110 years of excellence in Canada, we provide industry-focused professional services including audit assurance, risk assurance, tax. deals and consulting. We work to provide clients with the best of our col... Know more