Job Specifications
Join Forterro’s international shared Cloud Operations team and help run, automate, and improve our SaaS infrastructure. In this role, you'll work on designing, deploying, and administering our customer‑facing cloud platforms, ensuring high availability, performance, and an excellent customer experience. You’ll also contribute to technical leadership by promoting best practices and minimizing downtime across all environments.
Department Cloud Operations Employment Type Permanent Location Morocco, Casablanca Workplace type Hybrid
Responsibilities
Platform Operations
Install, configure, and automate applications, servers, and cloud infrastructure.
Perform routine AWS and Kubernetes administration, patching, and backups (Veeam, Velero, Kasten).
Deployment & Automation
Deploy using GitOps (ArgoCD) and support CI/CD pipelines (GitLab CI).
Execute runbooks and automate repetitive operational tasks.
Monitoring & Availability
Configure monitoring and observability tools.
Monitor platform health in Grafana, Datadog, and Prometheus; handle alerts and initial triage.
Troubleshooting & Incidents
Troubleshoot L1/L2 issues across cloud, systems, network, and applications.
Prioritize incidents effectively and participate in on‑call rotations for critical events.
Security & Governance
Maintain infrastructure security and compliance.
Support AWS platform governance and contribute to cloud cost optimization.
Collaboration
Work closely with internal teams, clients, and partners.
Promote best practices and support customer SaaS deployments.
Documentation & Improvement
Evaluate new technologies and produce reports.
Maintain clear documentation, diagrams, and operational guidelines.
Skills, Knowledge & Expertise
Experience
1–3+ years in CloudOps, DevOps, NOC, SysAdmin, Technical Support, or Cloud Engineering.
Experience with AWS and cloud‑native environments.
Cloud, Kubernetes & Platform
Working knowledge of AWS, Linux, and basic networking.
Familiarity with containers, Kubernetes, and cloud‑native services (Pub/Sub, FaaS, etc.).
Automation, IaC & GitOps
Experience with CI/CD pipelines (GitLab CI).
Scripting/automation skills: Terraform, Ansible, Python, YAML, PowerShell.
Understanding of IaC concepts (Terraform or CloudFormation).
Ability to read/modify YAML, Helm, or ArgoCD configurations.
Comfortable with Git workflows.
Monitoring & Troubleshooting
Experience with monitoring tools (Grafana, Prometheus, Datadog).
Ability to work with SLO/SLI expectations.
Strong analytical and troubleshooting skills; ability to follow technical runbooks.
Soft Skills
Ability to propose simple, low‑risk solutions.
Excellent attention to detail and organizational skills.
Strong communication and cross-team collaboration.
Understanding of Agile ways of working.
Tech Stack
AWS, GitLab CI, Git, Containers, Terraform, ArgoCD, CloudFormation, Grafana, Fresh Service
About Forterro
Founded in 2012, Forterro has grown to become a category leader in industrial software – with strongholds in Europe’s top production economies, as well as regional service hubs and development centres around the world. From more than 40 office locations, our 2,500+ employees provide and support software for more than 13,000 industrial businesses. Our products are deeply rooted in the demands of their local geography. And each is designed to strengthen and accelerate our customers’ ability to operate efficiently and compete effectively.
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Our Hiring Process
Stage 4:
Offer
Stage 5:
Hired
Stage 1:
Applied
Stage 2:
Peer Interview
Stage 3:
Functional interview
Stage 5:
Hired
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About the Company
abas, the latest generation ERP software for industrial companies
ABAS Iberica is the Spanish subsidiary of the abas ERP manufacturer, abas Software GmbH, based in Karlsruhe, Germany.
The abas group has approx. 4000 customers and 64 offices in 27 countries. In Spain we have offices in Madrid, Barcelona, Vitoria, Valencia and Malaga.
ABAS Iberica, created in 2001, offers a complete range of IT and consulting services, from analysis of the technological architecture, implementation and parameterization of the abas ERP mana...
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