Job Specifications
Digital Theatre+ is on a mission to transform the way students learn and teachers teach. As a leading education technology platform, we bring world-class theatre, performances, and rich learning resources directly into classrooms and libraries around the world. We believe the arts should be accessible to everyone, not just the few, and we’re building a service that empowers millions of students to experience culture in a way they may never otherwise have the chance to. We’re a team driven by purpose. Our work creates new opportunities for learners globally, and everything we do is centred around understanding and meeting the needs of teachers and students. We listen deeply, value data, and constantly innovate to build something that genuinely improves lives.
At Digital Theatre+, you’ll join a highly collaborative, ambitious, and values-led group of people who care about impact, continuous learning, and doing great work together. We move quickly, think creatively, and support each other to grow, both personally and professionally. As a growing organisation, every person we hire shapes our future.
About the role
We are seeking a Junior HubSpot Administrator to join our team on a 6-month fixed-term contract. This is an excellent opportunity for someone early in their CRM career to gain hands-on experience in a fast-paced EdTech environment. You will focus on day-to-day HubSpot administration tasks, including user management, data cleanup, and basic configuration, with support and guidance from senior team members.
Key responsibilities:
System Administration
Manage user accounts, permissions, and team structures within HubSpot
Configure and maintain user access to platform features and tools
Process new starter onboarding and leaver offboarding, including account transfers and workflow updates
Maintain meeting booking links and calendar integrations
Data Management
Maintain data integrity through regular cleansing, deduplication, and standardisation
Execute bulk data operations including imports, exports, and mass updates
Manage record ownership assignments and territory transfers
Identify and resolve data anomalies and inconsistencies
System Configuration
Create and manage custom properties, fields, and dropdown options
Configure forms, surveys, and data capture tools
Maintain and update existing workflows and automation rules
Manage team structures, labels, and organisational settings
Reporting & Analytics
Create and maintain filtered lists, saved views, and contact segments
Update existing reports and dashboards to support business needs
Provide guidance and training to colleagues on HubSpot functionality
User Support
Act as the first point of contact for HubSpot-related queries and requests
Troubleshoot basic platform issues and escalate complex problems appropriately
Support user adoption through guidance and best practice recommendations
Requirements:
Essential
Direct experience of administering HubSpot CRM across Sales, Marketing and Service Hubs.
Strong attention to detail and commitment to data accuracy
Proficiency with spreadsheets and data manipulation (Excel/Google Sheets)
Excellent communication and interpersonal skills
Ability to prioritise tasks and manage multiple requests
Problem-solving mindset with willingness to learn
Desirable
HubSpot certification (any level)
Previous CRM or database administration experience
Experience supporting Sales, Marketing, or Customer Success teams
Understanding of GDPR and data protection principles
Benefits
At Digital Theatre, we’re committed to building a supportive, flexible, and people-centred workplace. Our benefits reflect this, helping you thrive in and out of work.
Time Off
25 days’ annual leave + 8 UK bank holidays. Birthday day off – an extra paid day to celebrate you. Company-wide Christmas shutdown (additional paid time off). 1 paid Wellbeing Day each year to rest, reset, and recharge.
Wellbeing & Health
24/7 virtual GP access via MyPocketGP. Online health assessment. Paycare Health Cash Plan, including optical, dental, therapy and specialist consultation allowances, plus personal accident cover. Employee Assistance Programme – confidential counselling (including up to 6 face-to-face sessions). Free Calm app subscription for mindfulness, relaxation, and better sleep. Flu vaccination vouchers are available annually. Regularly funded social events, volunteering days & quarterly team social allowance.
Flexible Working
Hybrid working model. Work From Anywhere for up to 4 weeks per year
Learning & Development
Access to Sanctus coaching for personal and professional growth. Udemy online learning to support your development goals. Protected learning time during working hours
Financial Support
Workplace pension. Paycare Perks – discounts on shopping, travel, dining & more. Salary sacrifice schemes, including tech, cycle-to-work, and childcare vouchers
Family-Friendly Policies
Phased return-to-work programmes, full pay part-tim
About the Company
Established in 2009, Digital Theatre is the online home of over 200 (and growing) performances of world-class theatre. In 2011, Digital Theatre's flagship educational platform Digital Theatre+ was launched, providing institutions around the world with access to productions and educational resources to support the study of performing arts and dramatic texts. Today, Digital Theatre+ provides over 3,000 institutions around the world with unlimited access to thousands of full-length productions and educational resources. Harness...
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