Job Specifications
IFS Business Analyst
About Our Client
Our client is a large, UK-based organisation operating at scale across multiple regions, with a strong focus on long-term planning, operational excellence, and sustainable growth. They are a well-established IFS customer, currently undertaking a significant transformation programme centred around IFS Cloud adoption.
The business operates a long-term strategic model and continues to deliver strong financial performance, supported by a clear roadmap extending through to 2026. Technology plays a central role in enabling efficiency, governance, and data-driven decision-making across the organisation.
The client is highly values-led, with a clear vision focused on quality, customer experience, employee engagement, and continuous improvement, all underpinned by a structured transformation strategy aligned to modern best practices.
IT Function Background
Our client’s internal IT function delivers both Business-as-Usual and project services to 3,000+ users across the organisation.
The IT team’s vision is to be a trusted technology partner, delivering reliable, secure, and forward-thinking solutions to support a complex, enterprise-scale business.
Its mission is to:
Provide modern tools, automation, and functionality to enable efficient working across the organisation
Proactively support systems to a high standard, aligned with business expectations
Ensure users operate in a secure environment with trusted data and reliable platforms
Collaborate closely with business stakeholders to deliver technology solutions aligned to strategic objectives
Role Summary
The Business Analyst will support a wide-ranging programme of strategic initiatives, with IFS Cloud delivery as the primary initial focus. The role is central to improving operational efficiency, strengthening governance frameworks, refining configuration and modification processes, and enabling digital transformation.
The successful candidate will work closely with technical teams and senior business stakeholders to ensure clear prioritisation, structured delivery, and successful outcomes across multiple initiatives.
Experience with IFS is highly desirable. Relevant modules include Finance, Procurement, Subcontracting, Projects, and Expenses.
Platform Transition & Requirements
Lead requirements gathering, documentation, and validation to support the transition to IFS Cloud
Ensure business processes are clearly mapped and updated for Cloud readiness
Act as a liaison between technical teams and business users to ensure alignment and minimise disruption
Delivery Oversight
Prioritise IFS Cloud-related initiatives as the primary focus
Support configuration reviews, testing cycles, and gap analysis to ensure a successful deployment
Application Support & Knowledge Management
Develop and maintain high-quality support documentation
Build a structured knowledge base to enable efficient and consistent issue resolution
Training & Adoption
Create and enhance training materials and structured training programmes
Support organisation-wide system training to drive adoption and effective usage
IFS Cloud Process Design
Review, document, and standardise processes within IFS Cloud
Identify opportunities to increase automation and operational efficiency
Process Analysis
Lead cross-functional process reviews
Redesign workflows to reduce inefficiencies and improve collaboration
Configuration & Modification Governance (CRIMS)
Specification Management
Maintain and refine the configuration and modification request process
Ensure submissions are clear, complete, and aligned with business objectives
Review & Validation
Assess requests for feasibility, impact, and priority
Support accurate prioritisation aligned with the overall programme roadmap
Digital Transformation & System Strategy
Define short- and long-term objectives for IFS Cloud adoption
Identify enhancement opportunities and propose future-state solutions
Benchmark IFS usage against industry best practices and feed insights into the roadmap
Development Governance & Prioritisation
Establish structured evaluation and approval processes for IT requirements
Create templates and workflows to support data-driven decision-making
Ensure all system developments align with business objectives and compliance standards
Design and manage a transparent prioritisation framework
Support & Documentation
Map business processes to support new developments and continuous improvement
Ensure documentation and training materials remain current and accessible
Support 2nd and 3rd line application support teams with escalated issues
Our client is seeking an individual who demonstrates:
Collaboration: Strong cross-functional working and stakeholder communication
Proactivity: Ownership, initiative, and continuous improvement mindset
Innovation: Ability to challenge existing processes and drive change
Business Focus: Clear understanding of how technology supports operational goals
Lead
About the Company
GoLive Recruitment is a specialist headhunting agency focused exclusively on the IFS ERP ecosystem. We connect businesses with high-performing professionals across permanent and contract roles — from consultants and developers to solution architects and programme managers. With deep market knowledge, a trusted global network, and a relationship-led approach, we support companies across the UK, Europe and North America. Whether you're delivering an IFS implementation, upgrade or looking to strengthen your in-house capability,...
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