Job Specifications
Our Account Managers are responsible for the day-to-day management of 400-500 accounts, made up of long-standing clients and new clients sent their way by our expert sales teams. Through seamless coordination with our creatives, they deliver top-quality productions whilst proactively consulting on their clients’ ongoing marketing needs.
Location: Old Trafford, Manchester
Salary: £32,500 base (£50,000 OTE)
Hours: Monday - Friday 8.45am - 5.15pm
Strategic objectives & responsibilities:
At every touch-point, you’ll demonstrate your expert-level understanding of your clients’ needs, PHMG’s product portfolio and the wider industry to offer clients exceptional creative, technical and commercial support
You'll work collaboratively across a matrix of teams to deliver productions and audio projects to exemplary standards, exceeding client expectations with the highest level of communication and project management
You'll deliver industry-leading customer service to ensure satisfaction continuously improves
You'll have a constant pipeline of potential new business opportunities. You’re never chasing at the last minute to hit target
You’ll always be looking to identify commercial opportunities within your client base and foster long-term client relationships through a contact model that works for each client
You'll know your numbers and how you can improve key metrics, spotting trends in data and always planning ahead. You'll monitor the health of your client base constantly
You'll seek out guidance and support from your peers and across your network – your commitment to your personal development is obvious to everyone around you
What you will get in return:
Free PureGym membership after 3-months served
Cycle to work scheme
23 days annual leave plus bank holidays, increasing with length of service
Additional half day off for birthday
Enhanced maternity, paternity and adoption leave
Two volunteer days per year for a charity of your choice
Smart pension scheme
Life insurance and critical illness cover
All expenses paid company events in sought after venues
Free fruit & breakfast
Company sports teams
On-site barber and beautician
Car valet service
Career development directly linked to your performance
Fundraising initiatives for our registered charity – the PHMG Foundation
Dedicated Employee Assistance Programme
About PHMG:
At PHMG, our drive to innovate fuels everything we do – our culture, our work, and our mission.
This commitment to doing things differently inspired our journey, starting back in 1998 in the UK. We saw the need for a fresh approach to audio branding, one that harmonizes creativity, technology, and results. Today we serve over 37,000 clients across 50+ countries, helping businesses to elevate their brand and customer experience by embracing the power of sound.
Our prestigious client list includes global giants like Coca-Cola, Samsung, Adidas, and Audi. But it’s not just about the big names; we also pride ourselves on supporting SMEs across virtually every sector, providing each with world-class audio branding solutions.
For those with the talent, drive, and ambition, PHMG offers a vibrant workplace with over 800 colleagues across six global offices. Here, you’ll collaborate with some of the brightest minds in the industry, all united by a passion for innovation and excellence.
Joining PHMG means becoming part of a company that values creativity, embraces diversity, and fosters professional growth. Sound good?
About the Company
Our story began in 1998 in a tiny office in Manchester, England; just one ambitious entrepreneur and one music producer. Fast-forward a couple of decades, and now we’re a hundreds-strong team helping over 37,000 clients around the world to sound their best, everywhere their customers are ― whether that's West Virginia, or Western Australia.
We count some big-name brands among their ranks, and lots of smaller ones too. Because we’re obsessed with audio, and believe every business can harness its power to forge deeper connect...
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