Skills

Communication Network Security Firewalls Monitoring Technical understanding Networking Architecture Linux Windows

Job Specifications

Role Summary/Purpose

Technical Network lead role, responsible for supporting the Network Infrastructure and associated DC services. This includes operational and administrative tasks under an ITIL framework. This role is for lead a NOC team and deliver Network Service Requests, Incident resolution, and Change execution for the Data Centre’s network environments.

This role requires a strong architect level knowledge of network and network security.

Qualifications/Requirements

UKSV SC Clearance.
Strong Network Data and Security knowledge. CCIE Level networking knowledge.
Strong knowledge of configuring router, switches, and firewalls.
Prior experience of NoC /Incident Handling and supporting Network technologies such as routing/switching, firewalls, load balancers, and proxies that underpin multiple data centres. Includes OEM such as Cisco, Fortinet, Checkpoint and F5.
Experience working with alerting and monitoring tools such as Cisco Catalyst Centre, Pressler PRTG, Nagios etc.
Experience with packet analysis and low-level troubleshooting.
Experience working with any ITSM tool such as Service Now.
Strong verbal and written communication skills.
Role includes P1 Operational on-call support, subject to scheduling.

Essential Responsibilities

Operational support of Network environments across two UK Data Centres and six manufacturing sites across south of England.
Support in-house ticket analysis, workgroup management and escalations.
Support Service utilities that underpin regional IT operations, including Monitoring & Alerting products.
Technically support any requirements across the Cyber Security, Application, and Infrastructure groups in region.
Follow and promote change control processes to ensure compliance and protect service.
Follow asset management processes in region and improve CMDB accuracy.
Document and control Standard Operating Procedure (SOP’s) for IT processes.
Quickly able to technically analyses, diagnose, and resolve technical operational incidents and requests.
Customer first delivery. Resolve issues with a desire to maintain service uptime & performance.
Promote and demonstrate an “Automation First” thinking. Deliver best fit use cases for automation.
Collaboration with other teams across Linux, Windows, and DB teams.

Desired Characteristics

Demonstrate technical understanding of DC Architecture, Infrastructure, and service management.
Experience with enterprise network design and architecture including HLD and LLD creation and presentation of solutions to an approval board.
Experience with network automation tooling and techniques.
Experience with Load Balancers and proxies.
SoC Experience and some understanding of WAF and Firewall logs etc.

About the Company

Ampstek supplies thousands of tech and digital professionals annually to a range of clients through its offices which spread across in 42 countries. From simple beginnings in 2014, Ampstek has always been on a journey to reinvent the world of recruitment through creating amazing customer and candidate experiences driven by a genuine desire to build long term relationships and outcomes. This motivation to break from the pack is stronger than ever as we roll out Ampstek Power globally, an innovative life hub platform for freel... Know more