Job Specifications
Headquartered in Los Angeles, Vitalacy partners with hospitals worldwide, assisting them to improve quality and safety measures. Our mission is to reduce healthcare costs while delivering cutting-edge, AI-driven tools that empower care teams to enhance patient safety. By providing predictive alerts and continuous monitoring, we enable proactive care and improved clinical workflows. Through innovation and collaboration, we strive to create a safer, more efficient healthcare environment for patients and providers alike.
DevOps Engineer – Los Angeles
As our DevOps Engineer, you will be central to how we build, maintain, and evolve our cloud infrastructure. You’ll own Infrastructure as Code, work closely with developers to automate workflows, and also pitch in supporting our internal IT help desk. The ideal candidate is comfortable being both strategic (system design, tooling) and tactical (fire‐fighting, tickets). You will report to Engineering leadership, and collaborate across engineering, security, and operations.
Key Responsibilities
Infrastructure & Cloud / IaC
Design, deploy, and maintain AWS infrastructure primarily via Terraform (or equivalent IaC)
Define reusable Terraform modules, enforce best practices, version control of infra definitions
Manage AWS services (EC2, VPC, RDS, S3, IAM, Lambda, ECS/EKS, etc.)
Provision, scale, and optimize infrastructure for cost, performance, and reliability
Monitor, alert, and troubleshoot production issues
Automate deployments, build CI/CD pipelines, manage configuration across environments
Conduct architectural/technical reviews for new services or components
Developer Productivity & AI Tooling / Automation
Research, evaluate, and build internal tooling, including AI/ML-based automations, to improve developer workflows
Implement AI assistants, code generation helpers, internal bots, or scripts to reduce manual toil
Integrate these tools into CI/CD pipelines or developer environments
Survey and evaluate emerging AI tools, frameworks, and platforms to bring efficiencies
IT Help Desk & Internal Support
Act as a point of contact for internal IT tickets (hardware, software, access issues)
Troubleshoot and resolve light support requests (user accounts, VPN, workstation, network)
Collaborate with external vendors when needed
Maintain internal documentation, onboarding guides, and runbooks
Additional / Strategic
Participate in system design conversations (especially around scale, security, reliability)
Implement and enforce security, compliance, and governance guardrails in infrastructure
Assist with disaster recovery, backup strategies, and capacity planning
Mentor and share best practices with junior engineers
Be proactive in identifying gaps, suggesting improvements, and executing them
Qualifications
Minimum Requirements
3+ years of hands-on DevOps, infrastructure, or cloud engineering experience
Strong AWS expertise (services, networking, IAM)
Deep experience using Terraform (or Pulumi / CloudFormation) for infrastructure management
Solid scripting or programming ability (Python, Go, Bash, etc.)
Familiarity with CI/CD tools (Jenkins, GitHub Actions, GitLab CI, etc.)
Experience with monitoring, logging, alerting (Prometheus, Grafana, CloudWatch, etc.)
Good troubleshooting skills (networking, OS, distributed systems)
Comfortable working in a small but growing team; able to wear multiple hats
Preferred / Advantageous Skills
Experience designing systems in AWS (microservices, event-driven, serverless)
Prior work with AI / ML tooling / MLops or automating internal tooling
Experience with container orchestration (EKS, Kubernetes)
Knowledge of security best practices (IAM policies, least privilege, encryption)
Experience with scaling, high availability, disaster recovery
Exposure to infrastructure cost optimization
Knowledge of internal tooling, platform engineering, or developer platform design
Compensation and Benefits: Vitalacy offers an attractive and competitive compensation package including base salary, pre-IPO stock options, health insurance, and a casual office environment.