Job Specifications
Description
We are hiring an experienced Salesforce Administrator with 4+ years of hands-on Salesforce administration experience to support a high-volume sales and contact center environment in the home improvement industry. This is an onsite, senior-level role partnering closely with Sales, Inside Sales, Marketing, and Operations. The ideal candidate is Salesforce-certified, highly collaborative, analytically strong, and thrives in a fast-paced, customer-centric environment.
Key Responsibilities
Administer, configure, and maintain Salesforce Sales Cloud and Service Cloud
Manage users, profiles, roles, permissions, and security
Build and optimize Flows, validation rules, and automation
Support lead management, speed-to-lead, call tracking, and reporting
Create and maintain reports and dashboards for Sales and Leadership
Ensure data integrity and accuracy across leads, contacts, accounts, and projects
Partner with Sales, Contact Center, Marketing, and Field Operations teams
Provide Salesforce training, documentation, and ongoing user support
Participate in Salesforce releases, testing, and continuous improvement
About Expo Home Improvement
Expo Home Improvement, a top-rated Texas-based home remodeling company, specializes in high-quality bathroom, kitchen, and window remodels for residential customers since 2006. We are recognized for exceptional craftsmanship, outstanding customer service, and a commitment to enhancing the lives of homeowners. Recognized as a Top Place to Work in the nation, our people-first approach fosters a supportive culture that drives excellence and growth. Beyond transforming homes, we are dedicated to building lasting relationships and making a positive impact in the communities we serve.
Work Environment
Onsite professional office setting
Fast-paced, deadline-driven environment
Extended computer and data platform usage
Occasional evenings or weekends as needed
Handles confidential information
Requirements
4+ years Salesforce Administrator experience
Salesforce Administrator Certification (ADM 201)
Strong experience with Salesforce configuration, automation, and security
Experience supporting sales-driven, high lead-volume environments
Excellent communication and cross-functional collaboration skills
Ability to work onsite in a fast-paced office environment
Why Join Us
Senior-level ownership of Salesforce
High visibility with Sales, Marketing, and Operations leadership
Opportunity to scale Salesforce in a growing organization
Impact-driven role supporting revenue and customer experience
Equal Opportunity Employer
Expo Home Improvement provides equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, national origin, age, disability status, or any other characteristic protected by law.
Americans With Disabilities Act (ADA)
Expo Home Improvement complies with the ADA and will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations.
About the Company
At Expo Home Improvement, we believe a remodel should do more than improve your space. It should transform the way you live. That’s why Texans choose us when they’re ready for something better. Whether it's making a bathroom safer, bringing your kitchen remodel dreams to life, or replacing outdated windows for comfort and efficiency, we deliver transformations that are both functional and personal. Our approach is simple: we listen, we follow through, and we treat every home like it’s our own. That mindset has led thousands ...
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