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Midland Heart

IT Systems & Data Officer - Internship (Summer)

On site

Birmingham, United kingdom

Internship

13-01-2026

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Skills

Communication Data Analysis Databases Analytics

Job Specifications

Shape the future of housing – support real projects that deliver change for colleagues and tenants.

We're a housing association, here to provide safe, affordable homes and to build stronger communities across the Midlands. And we're offering students the chance to intern in our Technology & Transformation Team — where you'll gain hands-on experience supporting software systems, data analysis, and cybersecurity in a fast-paced dynamic organisation.

Summer Internship: 10 weeks starting 15th June 2026.

You'll apply your academic knowledge to real-world challenges – working alongside experienced IT and Data professionals whilst gaining insight into software maintenance, data reporting, cybersecurity compliance, and technical support. You'll develop a first-hand appreciation of how our IT systems support projects that improve services and data accuracy — directly benefiting colleagues and tenants.

Your day to day will see you:

Supporting the maintenance of software systems and assisting with the testing of new features and system updates.
Analysing sets of data relating to housing repairs and customer services to produce impactful reports and dashboards.
Assisting with cybersecurity checks and promoting good data protection practices to ensure GDPR compliance.
Providing first-line technical support to colleagues, helping to log, track, and resolve IT queries.
Contributing to digital transformation projects by supporting project administration and tracking key actions.
Taking part in project work, mentoring, and development activities as part of your internship.

What we're looking for:

Currently studying (or recently completed) a degree in Information Technology, Computer Science, Data Analytics, or a related discipline.
A strong analytical mindset with an interest in how data and software improve business performance.
Good written and verbal communication skills for engaging with internal stakeholders.
Confidence using Microsoft Office tools, with an interest in learning new software, databases, and reporting systems.
Enthusiasm, openness to feedback, and a genuine desire to learn.

How to apply:

Applications close on Sunday 15th February 2026.

Apply online – Complete a short online application form
Recorded Video Interview – Bring your application to life by answering a few recorded questions
Assessment Centre – Shortlisted candidates will be invited to take part in our group assessment event, taking place between 25th - 27th March 2026.
Final Interview – Interview with the hiring manager to showcase your career ambitions.
Start your journey - Start with Midland Heart in June 2026.

Please note that should we reach a desired number of applications, we reserve the right to close the advert ahead of the stated closing date.

About the Company

With over 35,000 properties, we’re a well-established, leading housing organisation in the Midlands. We're one team working together for our tenants, making sure they have a safe, quality, affordable place to call home. Know more